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Torrington Toyota

Torrington, CT

4.9
467 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 467 reviews

September 06, 2018

Best Toyota Dealer in CT I leased a RAV4 recently from Torrington Toyota and have nothing but positive things to say about the experience. I dealt with Randy as my main sales More

by Greg R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Torrington Toyota responded

Hi Greg! It is a pleasure to hear this from you! We always appreciate the positive feedback, to let us know we are doing our job to your satisfaction. We make sure that we stand apart from other dealerships, providing that great atmosphere that you had described, because it makes it easier and more comfortable for everyone! Congratulations on your new Rav4.

August 28, 2018

Gil and Toyota group I was browsing for new vehicle and worked with Gil. I honestly thought it was going to be a waste in time but turns out Gil got me into a 2018 Highla More

by KatToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Delkescamp
Aug 28, 2018 -

Torrington Toyota responded

Kat, Torrington Toyota is honored to get you into your favorite vehicle, while saving you some money! We are thrilled that you and your family love the Highlander as much as we do, and hope you guys have a blast on your trip to White Mountains! You will have to take some pictures of your new Highlander and family so that we can post it on our facebook page! (www.facebook.com/torringtontoyota) Safe travels!

August 23, 2018

Both the sales and service department at Torrington go above After talking with three Connecticut Toyota Dealers, I have just purchased my third Toyota Camry from Torrington Toyota. Once again they have given me More

by BarbE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service employees.
Aug 28, 2018 -

Torrington Toyota responded

Barb, The staff at Torrington Toyota really appreciate your feedback! Thank you for choosing us over the other Toyota dealerships. We want you to rest assure that you will get an excellent deal from us EVERYTIME! Thank you for being such a loyal customer, and you are always in good hands with us. We hope you are enjoying your Toyota Camry!!!

August 15, 2018

Great service as usual, today at Torrington Toyota! Great service as usual, today at Torrington Toyota! Mr. Williams took care of me today and as always provided great care of me and my Tundra. More

by Robs Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Williams (Service)
Aug 23, 2018 -

Torrington Toyota responded

Hi Rob! Thank you for coming in to Torrington Toyota. We are glad you've had another wonderful experience here. We always look forward to having you come in. See you next time!

August 01, 2018

Best car buying experience ever Just picked up our new 2018 Highlander XLE AWD today, August 1st, 2018. I bought my first new car in 1966 and I've had more than I can count so Ive ha More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Torrington Toyota responded

Wayne, First off, congratulations on your brand new Highlander, what a great choice! We can't thank you enough for your kind feedback, and for returning to Torrington Toyota for all of your vehicle needs. We are so happy to hear that you enjoy your time here, and that we have made such a great impression over other dealerships that you've experienced. Thank you for being such a loyal customer!

July 31, 2018

Fast friendly service Everyone goes the extra mile to make sure the customer has a great experience. The waiting room is spotless and provides soft sofas for watching tv or More

by norbeba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Klonowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Urso
Aug 01, 2018 -

Torrington Toyota responded

Hi there! Thank you for allowing us to demonstrate the way car buying REALLY should be! We are glad that you have found our showroom and waiting rooms, comfortable and delightful. Thank you for purchasing and serving with us! We are looking forward to your next visit at Torrington Toyota!

July 29, 2018

Great experience, vehicle and staff Had a great experience buying my first car at Torrington Toyota! The staff was very helpful and worked with my needs. I will continue to purchase thro More

by Bryanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Nelson
Aug 01, 2018 -

Torrington Toyota responded

Bryanna, We are so happy that you came to us with your first vehicle purchase! First impressions are so important to us, it is good to know that you are satisfied and would like to return in the future. We will be there to help! Enjoy your new vehicle!

July 20, 2018

New Rav 4 Lease Randy and the rest of the staff at Torrington Toyota are very helpful and friendly. I just got into my second lease with Torrington Toyota. The servic More

by Keneisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 23, 2018 -

Torrington Toyota responded

Keneisa, We are always looking forward to your visit with us at Torrington Toyota. Congratulations with your second leased vehicle! Even only being a few days in to it, we hope that you are really enjoying it! See you at your first service appointment :)

July 17, 2018

loyal, happy customer from sales to service, everyone is most helpful, very professional and very trusting. Excellent customer in the service led by Joe, Vance and Corey. More

by motoring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance, Corey
Jul 18, 2018 -

Torrington Toyota responded

It is also a pleasure to have wonderful returning customers such as yourself. We are beyond grateful for your time, and feedback on your experience here. If you have any questions, concerns, or need to schedule a future appointment, feel free to give us a call - (860) 482-9496!

Jul 23, 2018 -

Torrington Toyota responded

Hi there! Thank you for taking some time out of your day to share some feedback on your recent visit here at Torrington Toyota. We love hearing that the service department has satisfied and loyal customers such as yourself. We are looking forward to your next visit with us! Thank you, Torrington Toyota

July 16, 2018

Great Customer Service Professional, efficient courteous, great quality service. Nick our technician was very accommodating and explained our service thoroughly. Never disap More

by Joseph Cardinale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 18, 2018 -

Torrington Toyota responded

The staff at Torrington Toyota always wants to take the time to explain the process, whether it be Sales or Service, so that each person has a clear understanding of the way we take care of your vehicle. Thank you for being a loyal customer and choosing Torrington Toyota!

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