Towbin Dodge RAM
Henderson, NV
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1,287 Reviews of Towbin Dodge RAM
Service advisor was new only 2 weeks in but his peers had his back and helped him through the process. They were all professional and courteous. The waiting room was clean and my wait time wasn’t too long. I his back and helped him through the process. They were all professional and courteous. The waiting room was clean and my wait time wasn’t too long. I was able to use the Wi-Fi and get some work done. More
Prompt and friendly service every time i come here. Highly recommend Towbin Service dept. best in town! Highly recommend Towbin Service dept. best in town! More
I went for a deal on diesel engine oil change and the advisor who extended the card was off, so some other guy (I guess the service manager) could not honor it said we had never had these deals, and 1.5 advisor who extended the card was off, so some other guy (I guess the service manager) could not honor it said we had never had these deals, and 1.5 hours turned in 4 due to oil shortage in the middle of my service, but Chris Valle gave me a discount for the inconvenience of the long wait, in a different issue courtesy car wash is given at other dealers in the area,(Cadillac, Lincoln, Ford) and you had that service broken for 2 weeks, I know is a courtesy but for the regular services? I'm just pointing out this. Besides the wait good outcome Thanks More
Very friendly staff. They seem so everything they can to work with the customer and make sure their needs and desires are met. They seem so everything they can to work with the customer and make sure their needs and desires are met. More
andrae provided me with phenomenal customer service. towbin is my favorite dealer and its a pleasure to give them my business. towbin is my favorite dealer and its a pleasure to give them my business. More
Chef Fred was amazing. Made sure he found the right car for our budget. However after we left they were blowing us up stating we need to come in to scan ID. We went across Made sure he found the right car for our budget. However after we left they were blowing us up stating we need to come in to scan ID. We went across town to take the ID, a few hours later they called again stating we needed to come down ASAP, there was a mistake in the finance paperwork and it needed to be corrected right away and both parties needed to sign, mind you it was already Friday afternoon and we were just there!! How come they didn't say anything when we stopped by before leaving town?! We had pre plans to leave town for my sons birthday. We did inform them we wouldn't be back until the next business day (MONDAY) they seemed upset. How frustrating! Having to go back multiple times for their mistakes. More