Towbin Dodge RAM

I am updating this review as my situation goes along and honestly it's been a wild ride. I bought my first brand new vehicle a 1500 Ram with the v6 3.6 e tourque engine, it's a bighorn quad cab. My first ne honestly it's been a wild ride. I bought my first brand new vehicle a 1500 Ram with the v6 3.6 e tourque engine, it's a bighorn quad cab. My first new vehicle, but I am moving and needed something reliable. As I was driving away me and my passenger heard a sound (almost like plastic was wrapped around the fires) I immediately brought my truck back and went to Adonis. I also noticed they (didn't take the chalk off my windshield in the small corner). He tells me I have new tires and that is the only issue and I'm overthinking it. I drove off the lot again and a mechanic Will was heading home and I opened my window because I saw the uniform and said "hey man do you hear that?" He already heard it before I came over to him and said "hey bring it back tomorrow whenever you get here I'll take care of it" and he did. Now this was a hard night for me because it's a brand new truck and I need maintance. I took it in and 3 hours go by with no response. I reach out to the Adonis and I'm asking for my money back, I'm worried, I want my old truck back. I feel terrible about this deal and how can I not, he pushed me aside at that point. Transactions are final and that's that. I also am moving in a week and was promised I will be able to register my vehicle online from Adonis and this is my first time in the process, apparently that is not a promise a dealer can make. After all of this I am leaving a good review because of Dez (customer service), Stephen (service manager), Will (service rep), and Amy (finance). All of them together have worked very hard and they went out of there way to make my car buying experience better. Dez really put her best foot forward here, she got handed tough circumstances but really was my advocate during a tough process. More

The service person (William) I dealt with was very courteous and helpful. I would recommend him to others. courteous and helpful. I would recommend him to others. More

Very friendly staff. Floyd took care of me in a timely manner. Communicated throughout everything! Via text! I usually cringe when dealing with car maintenance and they m Floyd took care of me in a timely manner. Communicated throughout everything! Via text! I usually cringe when dealing with car maintenance and they made the experience lovely! Thank you! More

The staff at the dealership did a wonderful job from the time I dropped my truck off they where very polite and professional and got the job done in a timely manner. time I dropped my truck off they where very polite and professional and got the job done in a timely manner. More

Phil, service adviser< has allays been very helpful and i will use this location for all my Jeep service needs. will use this location for all my Jeep service needs. More

First experience. Very friendly. Work completed as scheduled. My service manager (Floyd) is making sure my experience is a great one. Very friendly. Work completed as scheduled. My service manager (Floyd) is making sure my experience is a great one. More

Quick, easy, friendly and ready to provide same day service. Clean and professional staff team. service. Clean and professional staff team. More

Almiera was great! She was in contact with me throughout the entire process and helped to facilitate rides to and from the dealership when I needed them. She was incr She was in contact with me throughout the entire process and helped to facilitate rides to and from the dealership when I needed them. She was incredibly knowledgeable, friendly and a consummate professional. Definitely 5 stars for her! More

Truck was a fair price, I liked the test drive and features of the vehicle. Sales and staff were polite. features of the vehicle. Sales and staff were polite. More

Great service person. Almira did a good job in keeping me informed of my vehicle Almira did a good job in keeping me informed of my vehicle More