Tower Honda of Longview

Mr. Grant was very professional and kind. My Pilot was read an hour sooner than predicted. I can saw and visit with my previous Sakesman Mark...comfortable environment read an hour sooner than predicted. I can saw and visit with my previous Sakesman Mark...comfortable environment More

The service personnel were very informative and helpful they gave me updates every so often also everyone was kind they gave me updates every so often also everyone was kind More

Customer service is important and customers need to see a smile from staff, when assistance is given and not look at it as a job. Overall good maintenance on vehicle. smile from staff, when assistance is given and not look at it as a job. Overall good maintenance on vehicle. More

When my Honda needs servicing it’s done efficiently with out a long wait time and is returned washed and cleaned up. out a long wait time and is returned washed and cleaned up. More

This was the easiest purchase we’ve ever had! Mark was great to work with. Would highly recommend Tower Honda. Mark was great to work with. Would highly recommend Tower Honda. More

Worst experience of my life from Tower Honda. My vehicle was at the establishment for a tune up after messing up. My car was there Thursday to Monday September 11th. I paid for my services on my My vehicle was at the establishment for a tune up after messing up. My car was there Thursday to Monday September 11th. I paid for my services on my lunch break moved my car from the service bay to a parking spot in front of their certified Honda place right next to the service area. I locked my vehicle and went back to work as I can not drive two vehicles at once. I come back to get my vehicle at 7pm give it take. I let my backseat down to jam and what do I find. Service manager stated he looked back at the camera and didn’t see any one bother my backseat or trunk but how is my amp missing 3 (THREE SCREWS). At this point you can’t even have services done at an accredited place of business without thieves trying to take your belongs. I tried giving them an opportunity to handle the issue only to get a call stating that no one has touched anything. I spoke with someone before I left the premises on the 11th and he gave me the GM’s name and my issue was not resolved and they tell me that my vehicle came like that. DON’T TRUST THEM WITH A PENNY LET ALONE YOUR CAR. I’m VERY DISAPPOINTED IN TOWER HONDA FOR THIS INCIDENT. More

Tyler was very helpful and pleasant. Didn't speak to me like a salesman but like a regular person which I very much appreciate. Didn't speak to me like a salesman but like a regular person which I very much appreciate. More

Mostly pleased with the experience. Nitrogen charge in tires is absolutely a worthless charge. I felt high pressure to close a deal before leaving. I didn’t appreciate it. I was goi Nitrogen charge in tires is absolutely a worthless charge. I felt high pressure to close a deal before leaving. I didn’t appreciate it. I was going to purchase a car, but usually take a day or so to be sure I am satisfied with the deal. The second key was actually for a completely different car. That problem was solved in about 5 minutes. Overall, i grade the experience as 9.5 out of 10. More

Went smoothly dropped off my car and got rental and returned rental and picked up my car returned rental and picked up my car More

The customer service at Towers Honda has always impressed me. This time was no different. Always attentive and courteous service. me. This time was no different. Always attentive and courteous service. More