Ken Bachus
Ken Bachus at Tower Honda of Longview

Ken Bachus

Service Manager

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Ken Bachus

September 27, 2026

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Employee Rating

Happy with the service, no waiting for long thank you and all the staff were very accommodating. More

by amebelm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 27, 2026

Tower Honda of Longview responded

Knowing you experienced minimal wait times and found our staff accommodating during the service on your Honda Civic Hybrid is rewarding. Your kind words and five-star rating mean a lot to our service department. Chris Walker chris.walker@towerhonda.com

May 10, 2026

Dealership Rating
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Tower Honda is the only place I take my vehicle for service. Employees are friendly, professional, and when service is completed it's done correctly. Excellent service! More

by aquatamlyn
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2026

Tower Honda of Longview responded

We’re delighted our team provided friendly, professional service and completed your Honda’s service correctly. Thank you for trusting us as your go-to service center; we look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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Easy to schedule an appointment. Friendly staff. Waiting area is nice. Fast service with nice detail and wash. More

by HAMMETT24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

Apr 18, 2026

Tower Honda of Longview responded

We’re delighted that scheduling your Honda Pilot’s appointment was effortless and that our team made you feel welcome. It’s great to know the waiting area was comfortable and that the service, including the wash and detailing, was quick. We appreciate your 5-star review and look forward to your next visit. Chris Walker General Manager chris.walker@towerhonda.com

July 31, 2025

Dealership Rating
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Work for the recall took longer than expected. Oil change was routine and went well. More

by john shafer
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

June 10, 2025

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I don't even live in Texas anymore but I'm willing to drive several hours so Tower Honda can continue to take great care of my ride. Shannon answers every question and puts real effort into making the pr More

by LYNDASORRELL
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

November 03, 2024

Dealership Rating
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I actually worked with Gary directly, but service was impeccable as usual. Very friendly and kind. More

by parkerhailey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

November 01, 2024

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Very good experience, service person was very friendly and helpful. Answered all my questions about what was done. More

by welchpw7
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Service Communication
Recommend Dealer
Yes

October 27, 2024

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Employee Rating

Shannon has always given Excellent customer service, reviewed orders in detail, follow up and kept us updated on maintenance schedules. Best staff ever. More

by ED_RANEY
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Recommend Dealer
Yes

October 05, 2024

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Employee Rating

Marci Sheehan and the whole dealership is great , would suggest anybody to go their and buy a new or used car More

by mikew12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez , Marci Sheehan

October 01, 2024

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Employee Rating

This dealership has great customer service and can help you find a great vehicle to take home and own. More

by beckymeme
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pirom Pruski, Gary Carson

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