Back

Tower Honda of Longview - Service Center

Longview, TX

4.7
525 Reviews

525 Reviews of Tower Honda of Longview - Service Center

Sort by
July 02, 2025

Appointment was at 10 was told the car would be ready at noon. Came to pick the car up at noon and the car wasn't ready and was just getting put in for the recall. So we had to drive back home to Daingerfie More

by 50pooh50
Recommend Dealer
No
July 02, 2025

Shannon is the best! She always takes of me when I need service. I have purchased several vehicles from Tower Honda and having the same person in the service department More

by kglinthicum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Tower Honda, gets me in for my appointment, explains the multi point printout to me. More

by crhunter77
Recommend Dealer
Yes
Employees Worked With
Mr Gary Carson
June 30, 2025

Took great care of me and my vehicle and repairs were made in a timely manner More

by reoatienza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Tower Honda is the best. They always exceed my expectations with their excellent customer service and high quality work. I do not go anywhere else. More

by JULIESTOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

I was very pleased with the service that I received at Tower Honda. Matthew was my service manager and he was not only very professional but friendly as well. He explained everything and answered my ques More

by jblober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

They replaced my starter on a Saturday with no advance notice and did it as quickly as possible. More

by LEEMEARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

I have been bringing my care here for years. Gary Carson is the best representative!!! More

by PAT_THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

The GM and the service associate (Chris Walker and Shannon Gonzales) were awesome, took care of all my needs to my vehicle. More

by asarmiento3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Fast efficient and good service. Would greatly recommend the dealer for both sales and servicing. More

by nissan2honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...