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Tower Honda of Longview - Service Center

Longview, TX

4.7
553 Reviews

553 Reviews of Tower Honda of Longview - Service Center

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September 25, 2025

Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2025

The service department is awesome! Mr. Gary is very professional, and has an inviting attitude. More

by dlcrawford81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

Shannon is the best. Very understanding and patient with my crazy car issue! Service was quick and professional! I will keep coming back to Tower Honda for all my car More

by ricedenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Great customer service at tower honda. Love my new car. Everyone is helpful. I highly recommend them! More

by mamaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

I am pleased with the flexibility of days for services. Weekends work better for me because the Loaner cars are usually not available. More

by avsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Very good! The courtesy driver was very nice. The popcorn machine was empty so I was disappointed in that. More

by lindarossntx
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
August 25, 2025

My car had a recall on a part that needed replacing. I scheduled the appointment, it was handled professionally. I was very happy with the service department. More

by janetslaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

The salesman did great. He was honest, worked with me getting vehicle i needed and even tried to get the shop to preform better service. More

by DANIELHOMER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Levra 5stars
August 19, 2025

I always receive excellent service at Tower Honda. Shannon goes above and beyond with her professional attitude and knowledge whether it is getting your car serviced or inquiring about a new Honda on More

by bartonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Wonderful customer service and very friendly. I was amazed at how quickly they serviced my vehicle. More

by riskinit06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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