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Tower Honda of Longview - Service Center

Longview, TX

4.7
535 Reviews

535 Reviews of Tower Honda of Longview - Service Center

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July 23, 2025

Shannon has always been professional, treated me with kindness and has been honesty which I appreciate. Tower Honda has always treated me well over the years. I am a widow and it is comforting to me th More

by DCSMURF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Excellent intake At appointed time talked to Gary and palom about any other issues with Pilot 45 min later a clean car and itemized service list summary given couldn't have been better Thanks. Sign More

by jenvaluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Shannon was great very knowledgeable and answered all my questions would recommend this service department to all my family and friends! More

by james.cartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The team was great answered all questions. Very professional. Took care of everything my advisor was awesome!! More

by james.cartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Gary was very friendly and caring, and the service was much faster than originally anticipated. More

by trevortaylor95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Excellent service. My car was ready earlier than promised! Fair price for maintenance. Car has almost 124k miles and runs like it's still brand new More

by sherill
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
July 07, 2025

Shannon provided great communication for all my service needs. I appreciate EVERYONE at Tower Honda and as always the Techs perform excellent services on my for city use 2010 Pilot I hope to keep running f More

by MelBurns
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
July 07, 2025

The dealership was very clean they also offer snacks while you wait and customer service is always great More

by JAZW0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Everyone is always so helpful and are able to answer any questions that I may have. More

by shikisha.hundley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Service department was very helpful with working me into their schedule in a short notice More

by nate31859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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