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Tower Honda of Longview - Service Center

Longview, TX

4.7
515 Reviews

515 Reviews of Tower Honda of Longview - Service Center

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June 10, 2025

I don't even live in Texas anymore but I'm willing to drive several hours so Tower Honda can continue to take great care of my ride. Shannon answers every question and puts real effort into making the pr More

by LYNDASORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Bachus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

I love Tower Honda and the way they treat their customers! Great customer service and professionalism! More

by joabercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Shannon was very courteous and helpful. The free chips are what really made the waiting pleasurable. And thanks for washing the car! More

by LAWYERLAWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

As always fast and courteous service. All issues addressed. My go to dealership. I know the work will be done cyclically More

by GREG.HARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Realizan bien su trabajo te atiende de la mejor manera y español en todas sus áreas More

by Jose torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Delatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Levra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
June 02, 2025

Gary was great. His estimate and service time duration was pretty accurate. We will definitely have our vehicle serviced here again. Thank you. More

by JD.SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

During a visit with my 2015 CR-V Shannon suggested I bring my 2018 CR-V in for a recall service. Her attention has made me a customer of Tower Honda for my future service. More

by jimmydew9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Shannon is a very good listener and she was very helpful, she kept me up to date on the status of my car More

by KNJ1174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The price was very good. The quality of the work was excellent and the employees interface was also very good. More

by AARRE123
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Mohammed Al-Ahmadi has helped walk me through learning my new CRV features on two occasions. He explains things well and is always so supportive and willing. So blessed to have him as an excellent source of More

by dsteadmanl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Al-Ahmadi
May 29, 2025 -

Tower Honda of Longview responded

Darlene, thank you so much for your comments and your business!!

May 29, 2025 -

dsteadmanl responded

Mohammed Al-Ahmadi has been a wonderful source to ask questions of about my new CRV both times I have needed help. Not only has he been totally knowledgeable on any of my questions, but he is very kind and patient in being “available” to help. He is an excellent representative for Tower.

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