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Tower Honda of Longview - Service Center

Longview, TX

4.7
494 Reviews

494 Reviews of Tower Honda of Longview - Service Center

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April 29, 2025

It's the only Honda dealer within 40 miles of my home so therefore it is where I have my service done. More

by billdavison
Recommend Dealer
Yes
Employees Worked With
Gary Carson
April 25, 2025

Tower Honda of Longview always gives me excellent service on whatever is needed for my car. The staff is always very friendly and helpful. More

by Barbwilliams06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cartwright
April 21, 2025

Got us in a timely manner and explained the work to be done. Seemed to have fixed the problem so far. More

by susuk911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Professional, courteous, and respectful staff. Answered all my questions. I was able to get in and out very quickly. More

by KevinD.long
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Shannon was very nice and helpful. Service department seemed to have solved my problem on my Honda crv which I was not sure what problem was. I only could describe what it was doing More

by Lmp411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Tower Honda is the best dealership and service ever. Shannon is so good at her job. More

by J.C.SNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Waited 5 days for part- then it took them 3 days to do the job More

by taylor9218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Valentine
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Appointment began on time, good communication regarding wait time, professional and courteous staff. However, nothing was explained regarding the inspection of the recall. I was told everything is fine, bu More

by RAYLENE.JENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Always pleasant and easy I love that they also wash my car Only place I go More

by HAPAJP
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
March 28, 2025

Terrible communication, horrible updates on parts stocked or ordered, feedback and knowledge on warranty policy inaccurate. More

by BYWALKOFLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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