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Tower Honda of Longview - Service Center

Longview, TX

4.7
496 Reviews

496 Reviews of Tower Honda of Longview - Service Center

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August 20, 2024

The service staff is friendly and helpful, courteous and knowledgeable. They always provide great service! More

by NAOMIWHITMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Excellent service. Gary was very personable and explained everything. Will recommend your service to anyone. More

by stanfieldamanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Matt smith was so nice and knew what we needed and took care of business !! I will be going to him for everything!!! More

by DRGREEN2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt smith
August 12, 2024

Always very friendly, always very helpful, always answers my questions, always does a great job! More

by lock5bljja1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

The quote for approved repairs was less than the actual bill. The parts had to be ordered but the wait time was reasonable. More

by WHIT552004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

The service department staff is very cordial, scheduling is prompt and service is very efficient. More

by charlesgaskin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Everyone here is always so nice and helpful! I came without and appointment and they finished before the estimated time that I was given. More

by Smithc1295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

He was very helpful. Explain what was wrong with the car and what was completed. Also assisted me with getting payment from Endurance More

by Auntylen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

It’s always a great experience when we come to Tower Honda in Longview! The staff is very knowledgable and efficient. They go above and beyond the customer service experience! More

by GAYLATHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Took the car for a recall. They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal in More

by Disappointed service
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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