Tower Honda of Longview - Service Center
Longview, TX
495 Reviews of Tower Honda of Longview - Service Center
Amazing and great customer service with my attention given with any question I asked while there. given with any question I asked while there. More
We had a wonderful car buying experience. I would recommend them to anyone looking to buy a Honda! I would recommend them to anyone looking to buy a Honda! More
Tower Honda of Longview is great. The service all around is excellent. Very appreciative for them. The service all around is excellent. Very appreciative for them. More
Honda is Very helpful and accommodating to my schedule as a teacher. They clean my car every time it’s serviced. a teacher. They clean my car every time it’s serviced. More
Shannon and the whole team were professional, courteous, and consensus of my time, which I appreciated! and consensus of my time, which I appreciated! More
Great service and professionalism. Car buying and service are not my favorite things to do. I am a 4-time loyal Honda customer with (previously Brew) and now Tower Honda. They must Car buying and service are not my favorite things to do. I am a 4-time loyal Honda customer with (previously Brew) and now Tower Honda. They must be doing something right because I keep coming back. More
I say that I would recommend because we have a fairly good history with Honda service, having had a pilot in the past. The molding on my driver‘s door had peeled back a few weeks ago and maybe a week lat good history with Honda service, having had a pilot in the past. The molding on my driver‘s door had peeled back a few weeks ago and maybe a week later when I called the dealership to see what to do the appointment available was two weeks out. After a two hour wait at the scheduled appointment time, the service rep who was very kind let us know that it was not within warranty. We missed it by 4000 miles. And the part was backordered and the best thing to do was for them to tear off the whole thing and wait for it to come in to be reapplied. This could be tomorrow or a month from now. I was just thinking that some of that I could’ve been told over the phone when I called to report our problem. And then the wait to get that answer but nothing done seemed like a long time. I had a couple of kids with me. Anyway, everyone there was very friendly. we like the staff. Of course I’m frustrated because it’s a fairly new vehicle but yet this is only covered for under 12,000 miles. I drive a lot so of course that was already gone. More
Been going here for the past 7 years. I didn’t have a very enjoyable visit with the guy who I had to work with. Very disappointed. The lady next to him I think was shannon was a lot more I didn’t have a very enjoyable visit with the guy who I had to work with. Very disappointed. The lady next to him I think was shannon was a lot more helpful than him. More
Outstanding. I brought my car in without an appointment. It was immediately taken in and serviced with minimal wait time. It was even washed which I didn’t expe I brought my car in without an appointment. It was immediately taken in and serviced with minimal wait time. It was even washed which I didn’t expect. More