Town Center Nissan

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Lamar consistently takes such great care of you and your vehicle. Knowing that you value his advice and specifically choose to return because of the service he provides is a tremendous compliment. We'll be sure to share your kind words with Lamar. Thank you for your continued trust in Town Center Nissan—we look forward to seeing you again!

Town Center Nissan responded

Thank you for taking the time to share your concerns. We're sorry to hear that repeated service visits have left you feeling frustrated and that some of the issues you've brought to us have not been resolved to your satisfaction. We understand how that can affect your trust in our service department. We also appreciate you distinguishing your experience with Eddie Davis from your concerns about the repairs themselves. Your feedback regarding the communication you received when escalating those concerns will also be shared with our management team for review. Additionally, we apologize for the unwanted sales calls and text messages, especially after you've asked for them to stop. We understand how frustrating repeated contact can be. We appreciate you bringing all of these concerns to our attention and will use your feedback to address both the service experience and communication with our customers.

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Barry took excellent care of you during your tire replacement. It's great to know your wait was minimal and that the final price matched exactly what you were quoted. Clear pricing and efficient service are important to us, and we'll be sure to share your kind words with Barry. Thank you for choosing Town Center Nissan!

Town Center Nissan responded

Thank you for sharing your feedback. We're glad to hear that your engine repair was successfully completed under warranty and that we were able to provide a rental vehicle while the work was being done. However, we understand your disappointment in receiving your vehicle back covered in pollen and small branches. After an extended repair, your vehicle should be returned to you with greater attention to those finishing details. We appreciate you bringing this to our attention and will share your feedback with our service team. Thank you for trusting Town Center Nissan with your vehicle.

Town Center Nissan responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Dominic, Lamar, Brandi, and Blanca all helped make your experience at Town Center Nissan such a positive one. Providing professional, efficient, and friendly service is always our goal, and we'll be sure to share your kind words with the entire team. We truly appreciate your trust and look forward to serving you again!

Town Center Nissan responded

Thank you for taking the time to share such a detailed review! We're delighted to hear that your experience at Town Center Nissan was smooth, straightforward, and professional and that you felt you received a fair value for your trade-in and a great overall deal. We're especially grateful for your kind words about Medo Rkab. It's wonderful to hear that he truly listened to your needs, understood your budget and vehicle goals, advocated for you throughout the process, and kept you informed every step of the way. That level of communication and personal attention is exactly what we want our customers to experience. We'll be sure to share your compliments with Medo and our management team. Thank you for your recommendation and for choosing Town Center Nissan. We hope you enjoy your new vehicle for many miles to come!

Town Center Nissan responded

Thank you for sharing such a wonderful experience! We're thrilled to hear that Jorge took great care of you and your daughter from the initial conversation through scheduling, pricing, repair, and pickup. Getting her vehicle repaired in one day and safely back on the road for classes at Georgia Tech is exactly the kind of service we strive to provide. We truly appreciate you telling others about your experience and trusting Town Center Nissan with your future service and vehicle purchases. We'll be sure to share your kind words with Jorge and the team. Thank you for choosing us!

Town Center Nissan responded

Thank you for the wonderful review and recommendation! We're glad to hear that our Town Center Nissan team provided great customer service and took the time to answer all of your questions. Making sure our customers feel informed and comfortable is always important to us. We truly appreciate your support and look forward to serving you again!