Eddie Davis

Town Center Nissan responded

Thank you for sharing your experience! We’re glad Eddie and our team made your visit welcoming and helpful, and that you appreciated the straightforward advice. Thank you for choosing Town Center Nissan!

Town Center Nissan responded

Thank you for taking the time to share your concerns. We're sorry to hear that repeated service visits have left you feeling frustrated and that some of the issues you've brought to us have not been resolved to your satisfaction. We understand how that can affect your trust in our service department. We also appreciate you distinguishing your experience with Eddie Davis from your concerns about the repairs themselves. Your feedback regarding the communication you received when escalating those concerns will also be shared with our management team for review. Additionally, we apologize for the unwanted sales calls and text messages, especially after you've asked for them to stop. We understand how frustrating repeated contact can be. We appreciate you bringing all of these concerns to our attention and will use your feedback to address both the service experience and communication with our customers.

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that your first service visit with your new Nissan Rogue was quick, easy, and such a positive experience. It's great to know our team completed your oil change and tire rotation, gave your Rogue a wash, and had you back on the road in about an hour. We're also glad you were able to take advantage of your included service. Thank you for choosing Town Center Nissan, and we look forward to taking great care of you and your Rogue for many miles to come!

Town Center Nissan responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience did not feel as welcoming or informative as your previous visits to Town Center Nissan. You should have had the opportunity to review and discuss any recommended services before leaving, rather than discovering them after you returned home. We appreciate you bringing this to our attention. Your comments regarding both the customer interaction and communication of service recommendations will be shared with our team so we can provide a more attentive and thorough experience moving forward.

Town Center Nissan responded

Thank you for your continued trust and loyalty to Town Center Nissan! We're thrilled to hear that every service visit has been a great experience and that our team keeps you informed about what was completed, what is recommended, and what your vehicle may need in the future. Clear communication and dependable service are extremely important to us. Knowing that you choose us exclusively to care for your vehicle is a tremendous compliment, and we look forward to continuing to provide the great service you've come to expect!

Town Center Nissan responded

Thank you for the great review! We're thrilled to hear that you can always count on top-tier customer service and a few good laughs whenever you visit Town Center Nissan. We love creating an experience that's both professional and enjoyable. We truly appreciate your continued support and look forward to seeing you again!

Town Center Nissan responded

Thank you for such a thoughtful review! We're honored to hear that our Town Center Nissan team has earned your trust through friendly, respectful, and dedicated service. Providing genuine care, listening to our customers' needs, and delivering quality work are exactly what we strive for every day. Your words about having confidence in our team mean a great deal to us. Thank you for your continued trust and support!

Town Center Nissan responded

Thank you for the wonderful review! We're honored to hear that Town Center Nissan has been the best dealership experience you've had since purchasing your Nissan Sentra. Earning your trust and providing a consistently positive experience means a great deal to our team. We truly appreciate your support and look forward to taking great care of you and your Sentra for many miles to come!

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that our Town Center Nissan team helped you find the right vehicle while keeping the experience comfortable and pressure-free. That's exactly the kind of car-buying experience we strive to provide. We truly appreciate your business and hope you enjoy your vehicle for many miles to come!

Town Center Nissan responded

Thank you for the wonderful review! We're glad to hear that your vehicle's service was completed correctly and in a timely manner. We especially appreciate your kind words about Eddie Davis and his professionalism and attention to detail. We'll be sure to share your compliments with him. Thank you for trusting Town Center Nissan with your vehicle, and we look forward to serving you again!