I had an 11 am appointment for an oil change and a tire
rotation. It took 2.5 hours. I went home and oil leaked all over my garage floor and I had to go back the dealership to repair "crush Washer on the
rotation. It took 2.5 hours. I went home and oil leaked all over my garage floor and I had to go back the dealership to repair "crush Washer on the oil plug." I believe in 2nd chance so I am hoping my next visit is near perfect.
More
by brett.stevens
Verified Customer
Verified Customer
Other Employees Tagged:
Don't know her name
Jun 15, 2026 -
Town Center Nissan responded
Thank you for your feedback. We're very sorry to hear about your recent service experience. We understand how frustrating it must have been to experience a longer-than-expected wait time and then discover an oil leak after returning home, requiring an additional trip back to the dealership. This is certainly not the level of service we strive to provide. We appreciate your patience and your willingness to give us a second chance. Your feedback is valuable, and we'll share it with our service team as we continue working to improve. We hope to provide you with the near-perfect experience you deserve on your next visit and earn back your full confidence.
They did a good job, but they did not check my tire
pressure, which was one of the items due inspection. This makes me wonder what else they did not do, that I paid for.
pressure, which was one of the items due inspection. This makes me wonder what else they did not do, that I paid for.
More
by Slick
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Town Center Nissan responded
Thank you for your feedback. We're glad to hear that you were generally satisfied with the work performed, but we're concerned to learn about the issue with your tire pressure inspection. We understand why this would cause you to question whether all services were completed as expected, and we sincerely apologize for any frustration this has caused. Please reach out to our service management team so we can review your visit and address your concerns. We appreciate you bringing this to our attention, as it helps us improve the quality and consistency of our service.
Eddie was an excellent rep.
I He was very professional, and helpful. He explained everything to me. And made me feel comfortable with decisions I had to make.
I He was very professional, and helpful. He explained everything to me. And made me feel comfortable with decisions I had to make.
More
by CF9356
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for your great review of Town Center Nissan! We’re thrilled to hear Eddie provided you with excellent service. We truly appreciate your feedback and will be sure to share your kind words with him. Thank you for choosing Town Center Nissan, and we look forward to seeing you again!
He was very pleasant and polite and he communicated with
me with the time frame of my car
me with the time frame of my car
More
by GWANDREAALLEN
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for the kind words about your experience at Town Center Nissan! We’re glad to hear Eddie Davis provided pleasant, polite service and kept you informed throughout your visit. Communication and customer care are very important to our team, and we appreciate you taking the time to recognize Eddie’s efforts. We look forward to assisting you again in the future!
I've been coming to Nissan for years and I'm very pleased
with your service. You're the only dealer who works on my car.
with your service. You're the only dealer who works on my car.
More
by ILOVELIFE7300
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for your loyalty to Town Center Nissan over the years! We truly appreciate your trust and are honored to be the only dealership you choose to service your vehicle. Hearing that you’ve been consistently pleased with our service means a lot to our team. We look forward to continuing to take great care of you and your vehicle for many more years to come!
I recently experienced an unfortunate event of damage to
my car after an appointment at Discount Tire.
When asked by the claims adjuster where I wanted my car diagnosed, I chose Town Center Nissan.
Edd
my car after an appointment at Discount Tire.
When asked by the claims adjuster where I wanted my car diagnosed, I chose Town Center Nissan.
Eddie Davis greeted me in person, listened to the issue, and dedicated an extreme amount of time patiently and professionally taking care of every detail. He arranged to have my car towed. He took my many phone calls, and nervous in-person visits. He answered the insurance adjusters phone calls and organized all of the documentation needed for the claim. He reassured me and helped me when I needed answers about how things were progressing.
With Eddie’s patient and professional support, Discount Tire took full responsibility for damaging my car. It gives me great peace of mind knowing I have a place I can bring my car where I feel safe and supported at all times.
More
by KTPARKER2
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you so much for taking the time to share your experience with Town Center Nissan. We’re truly sorry you had to go through such a stressful situation, but we’re very glad Eddie Davis was there to support you every step of the way.
Providing compassionate, professional care during challenging circumstances is exactly the type of experience we strive to deliver. We’re proud to hear Eddie took the time to assist with the towing arrangements, communication, documentation, and insurance process while keeping you informed and reassured throughout everything. Your kind words about feeling safe and supported mean a great deal to our team.
We sincerely appreciate your trust in Town Center Nissan and look forward to continuing to be there for you whenever you need us.
I have only had good experiences with the service
department. They get me and my car in and out quickly, and they do not try to push unnecessary services upon me.
department. They get me and my car in and out quickly, and they do not try to push unnecessary services upon me.
More
by GENNIER513
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for your continued trust in the service team at Town Center Nissan! We’re happy to hear you’ve consistently had positive experiences with our department. Providing efficient service while being honest and transparent about your vehicle’s needs is very important to us. We truly appreciate your feedback and look forward to taking care of you and your car for many more visits to come!
Friendly staff everything's clean.
visit was for oil change and recall. I wasn't notified that the machine used for recall wasn't working. I did get the oil change but now I have to d
visit was for oil change and recall. I wasn't notified that the machine used for recall wasn't working. I did get the oil change but now I have to drive back there for recall.
More
by theron1945
Verified Customer
Verified Customer
May 20, 2026 -
Town Center Nissan responded
Thank you for sharing your experience with Town Center Nissan. We’re glad to hear you found our staff friendly and the dealership clean during your visit. We also appreciate your feedback regarding the recall service. We understand how frustrating it is to make an additional trip when expectations were not clearly communicated ahead of time. Your comments help us improve our communication and service process moving forward. Thank you again for your patience, and we look forward to getting everything completed for you on your next visit.
Long time customer at this location.
Eddie is always cordial and communicates with the status of services.
Eddie is always cordial and communicates with the status of services.
More
by meblack50
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Town Center Nissan responded
Thank you for being a loyal customer of Town Center Nissan! We truly appreciate your continued trust in our team. It’s great to hear Eddie consistently provides cordial service and keeps you updated throughout your visit. We’ll be sure to pass along your kind words to him. Thank you again for your support, and we look forward to seeing you next time!
Car is not fixed.
More money must be forked out. The company continuously calls about me getting into more debt but no help on my end beside me working to fork money.
More money must be forked out. The company continuously calls about me getting into more debt but no help on my end beside me working to fork money. I will not doing anything else with Nissan. I am very aware of what they tried to fix but that much was understood in repairs through my own findings. 1200 and I still can’t drive my car!!!! I can go on and on but this is the mic drop at this point. #Fedup.
More
by JESSICAMILES947
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Town Center Nissan responded
We’re very sorry to hear about your experience and understand how frustrating this situation has been for you. We know how important it is to have a reliable vehicle, and we regret that you’re still dealing with ongoing issues after your recent visit. Our goal is always to provide clear communication and effective repairs, and it’s disappointing to hear we did not meet your expectations. Please reach out to our management team directly at Town Center Nissan so we can review your concerns further and see if there is anything we can do to help. We truly appreciate your feedback and the opportunity to improve.
Dealer Reviews
Cars for Sale
Dealer Log In
