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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
607 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
Contact Dealership

2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 607 reviews

June 30, 2026

each time I have gone to Town Center Nissan with my 2023 Nissan Rogue Eddie has been fantastic !!! He always lets me know when I need servicing my vehicle. There is also another person that I would like to More

by daryl.harvey2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
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Jul 02, 2026 -

Town Center Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Eddie has consistently provided you with exceptional service and kept you informed about your Nissan Rogue's maintenance needs. We're also glad Barry was able to clearly explain the issue with your vehicle and help you understand the repairs it needed. We'll be sure to share your kind words with both Eddie and Barry—they'll truly appreciate the recognition. Thank you for choosing Town Center Nissan, and we look forward to continuing to take great care of you and your Rogue!

June 30, 2026

Everything was nice and clean I will definitely continue coming back thank you for everything you have done for me More

by marjorie_hyppolite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Town Center Nissan responded

Thank you for your kind review! We're delighted to hear you had a positive experience and that you found our dealership clean and welcoming. It means a lot to know you've chosen to continue trusting Town Center Nissan with your vehicle needs. We truly appreciate your support and look forward to serving you again. Thank you for being a valued customer!

June 29, 2026

You’re in good hands with Brandi! The whole service team is really awesome and professional More

by DCOLLODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Pruitt
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Jun 29, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear you had such a great experience with Brandi and the rest of our service team. Brandi is dedicated to providing exceptional customer care, and we're glad she made you feel well taken care of. We also appreciate your kind words about our entire team and their professionalism. Thank you for choosing Town Center Nissan—we look forward to serving you again on your next visit!

June 29, 2026

Polite fast professional service, complimentary sacks, clean waiting room. First time utilizing that location, I will definitely use again. More

by lomac05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're delighted to hear your first visit to our service department was such a positive experience. It's great to know you enjoyed our fast, professional service, clean waiting area, and complimentary snacks while you waited. We truly appreciate you giving Town Center Nissan a try, and we're honored to have earned your trust. We look forward to welcoming you back for your future service needs!

June 29, 2026

Brandi is awesome! She is so helpful! All work was completed so quickly. Not a long wait at all More

by BUZZDYER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi 5 stars
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Jun 29, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're so glad to hear that Brandi provided such a helpful and positive experience. She is a valued member of our service team, and we're thrilled that she made your visit enjoyable. It's also great to know your service was completed quickly with little wait time. We truly appreciate your kind words and thank you for choosing Town Center Nissan. We look forward to serving you again soon!

June 29, 2026

Service took over 2 hours with a scheduled appointment, only to have an oil change and check levels. Also the techs were not knowledgeable about a grinding noise with the brakes and said it was normal. Ano More

by haleyelizabethmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown personnel name
Report | Print
Jun 29, 2026 -

Town Center Nissan responded

Thank you for sharing your feedback. We're very sorry to hear that your recent service experience did not meet your expectations. We understand how frustrating it is to wait more than two hours for a scheduled appointment, especially for routine maintenance. We're also concerned to hear about the brake diagnosis and that another repair facility identified an issue that was not addressed during your visit. Additionally, we apologize for the confusion regarding your maintenance package and any charges that did not appear to align with your coverage. This is not the experience we want our customers to have. We would appreciate the opportunity to review your visit and discuss your concerns further. Please contact our service management team so we can look into what happened and work toward a resolution. Thank you for bringing these issues to our attention.

June 29, 2026

So far I've been here for an oil change and another time for a coolant and transmission flush and my experience has been excellent. Jorge especially is over the top. I assume he runs the entire shop but he More

by lacrisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alvial
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Jun 29, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that you've had excellent experiences with our service department and that Jorge has made such a positive impression. His dedication to customer service, attention to detail, and commitment to making every guest feel valued are qualities we're proud to have on our team. It means so much to know that you've found a service department you can trust. We truly appreciate your kind words and your continued confidence in Town Center Nissan. We look forward to serving you again for all of your future vehicle needs!

June 26, 2026

Ken and the team at Town Center Nissan did a great job with my Murano. The keep me current on the maintenance needs and fix them at a reasonable price. I was also offered a rental car when the service w More

by INFO@SIGNSMOREINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're so glad to hear that Ken and the Town Center Nissan service team took great care of your Murano. Keeping our customers informed about their vehicle's maintenance needs, offering fair pricing, and providing convenient options like a rental vehicle when repairs take longer are all part of the service experience we strive to deliver. We truly appreciate your trust in our team and your kind words. Thank you for choosing Town Center Nissan, and we look forward to serving you again!

June 24, 2026

Work/Diagnostic took several days, and a couple follow ups instigated by me, but overall pleased with the service performed. More

by RJFROSTIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your feedback. We're glad to hear you were ultimately pleased with the service performed on your vehicle. At the same time, we apologize that the diagnostic process took longer than expected and that you had to follow up multiple times for updates. We understand how important timely communication is, and we'll share your comments with our team as we continue working to improve our service experience. We appreciate your patience and thank you for choosing Town Center Nissan.

June 22, 2026

Outstanding support and service . Keep up the great work. The services was stellar . The service manager a sweet lady More

by mnole01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

Town Center Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you received outstanding support and stellar service during your visit. It's especially rewarding to know that our service manager made such a positive impression with her kindness and dedication to providing excellent customer care. We'll be sure to share your compliments with our team. Thank you for choosing Town Center Nissan, and we look forward to serving you again in the future!

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