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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
706 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 706 reviews

August 24, 2026

Excellent service every time from every department! Love coming to Town Center Nissan, always a great experience. More

by Nissan Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you consistently receive excellent service from every department at Town Center Nissan. Knowing that you enjoy coming to see us and can count on a great experience each time means a lot to our entire team. We truly appreciate your continued trust and loyalty and look forward to welcoming you back again!

August 24, 2026

Town Center Nissan has always provided great service everytime I my car is in need of an oil change, routine service, and repairs. More

by ROBERT_SWIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for your continued trust in Town Center Nissan! We're glad to hear that our service team consistently takes great care of you, whether you're visiting for an oil change, routine maintenance, or repairs. We truly appreciate your loyalty and look forward to keeping your vehicle running its best for many miles to come!

August 22, 2026

Lost trust in them. Work was not completed. Went for oil change and new wiper blades. I noticed a week later when it rained they did not replace wiper blades. Then, 2 da More

by KEMCGEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see the person who helped me
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for sharing your experience. We're very sorry to hear we let you down. We understand how frustrating it must have been to discover that your wiper blades were not replaced after your visit, and then have your battery fail just days after a multi-point inspection indicated everything was in good condition. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience and the loss of trust this has caused. Your feedback is important, and we'd appreciate the opportunity to review what happened and make things right. Thank you for bringing these concerns to our attention, and we hope you'll give us the chance to restore your confidence in our team.

August 22, 2026

Very efficient! ! All the persons involved were very helpful starting from when I arrived till checking out. More

by MENCHIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We’re delighted to hear you had such an efficient experience from start to finish. It’s great to know our team was helpful throughout your visit, from your arrival to checkout. We truly appreciate your kind words and look forward to serving you again in the future!

August 21, 2026

Great People. Hazem Hassan was the Best! Everyone was So Helpfull .We will Return to Him every time we need a vehicle. Maroun Farhat was also Great in Finance. More

by AMYMCCOWN24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Aztot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan (Senior sales Consultant)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that Hazem Hassan provided such an outstanding experience and that our entire team made you feel welcome and well cared for. We're also glad Maroun Farhat made the finance process smooth and enjoyable. We truly appreciate your trust and look forward to helping you with your next vehicle when the time comes. Enjoy your new ride, and we'll be here whenever you need us!

August 21, 2026

I would recommend this service center mainly because of Belle Marsh. She instills confidence in you with her knowledge and professionalism. She makes sure that I understand exactly what is needed and what' More

by JACKIEDYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle Marsh
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for the wonderful recommendation! We're delighted to hear that Belle Marsh has consistently provided you with such knowledgeable and professional service. It's great to know she takes the time to explain everything clearly and ensures all of your vehicle's needs are addressed. We'll be sure to share your kind words with Belle. We truly appreciate your trust and look forward to serving you again in the future!

August 21, 2026

Check in took 5mins. The Service dep't rep kept me informed of progress on work and recommended future services for my 2011 Altima. More

by KAREN1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Chavez
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for the great review! We're glad to hear your check-in was quick and that our service team kept you informed throughout your visit. We also appreciate knowing that your advisor clearly explained future service recommendations for your 2011 Nissan Altima. Thank you for trusting Town Center Nissan with your vehicle, and we look forward to serving you again!

August 20, 2026

Service is always timely, and the waiting room, with coffee and treats, is a great way to while away the time while waiting. More

by WEEGIE.HOFFMAN
Recommend Dealer
Yes
Employees Worked With
Marsh, Belle
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Aug 27, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're glad to hear that you can consistently count on timely service at Town Center Nissan. We're also happy that our comfortable waiting area, coffee, and treats help make your time with us more enjoyable. We truly appreciate your continued trust in our service team and look forward to seeing you again!

August 20, 2026

Town Center Nissan took very good care of my vehicle. Thanks Ken for getting me scheduled so fast. More

by JOHNJ_HEARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Town Center Nissan responded

Thank you for the great review! We're glad to hear that your vehicle was well taken care of and that Ken was able to get you scheduled so quickly. We'll be sure to share your appreciation with him. Thank you for trusting Town Center Nissan with your vehicle, and we look forward to serving you again!

August 20, 2026

Up until this service appointment, I would have given Town Center Nissan a higher rating. However, they didn't perform service that was requested when I checked in. I have a tire on the front driver's si More

by ROGERS.GOLFER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who I worked with
Print
Aug 27, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your experience. We’re sorry your recent visit did not meet the level of service you had previously come to expect from Town Center Nissan. When specific services are requested at check-in, we understand how frustrating it is to discover afterward that they were not completed. We’re especially concerned that the tire you asked us to inspect continues to lose pressure and that the requested tire rotation was not performed. If we were unable to complete either service during your appointment, that should have been clearly communicated to you before you left. We appreciate you bringing this to our attention and apologize for the inconvenience of having to make another trip. Your feedback will be shared with our service team so we can improve both our service process and communication with our customers.

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