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Town & Country Ford

Bessemer, AL

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845 Reviews

5041 Ford Parkway

Bessemer, AL

35022

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Showing 845 reviews

October 26, 2011

This is the fourth vehicle we have purchased from Town and Country Ford. There are several reasons we use this dealership. The most important to us is the personal service. David Hudson sold us a mustang More

by MichelleRobertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hudson, Tawnya Watts
October 26, 2011

Billy was good to work with. He made everything clear and understood. He was willing to work with me on a new or used truck and helped to get the payments where I wanted. I would buy from this dealership aga More

by GregorySimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Mahoney
October 26, 2011

I have never purchased a Ford before. I have always purchased Chevy's and considered myself as only a Chevy man - When I went to look at new trucks I checked out the new Chevy truck and for the first t More

by DennisReid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hudson
October 25, 2011

MY OVERVALL BUYING EXPERIENCE AT TOWN AND COUNTRY FORD WAS EXCELLENT. CALVIN SMITH IS BY FAR THE BEST SALESMAN I HAVE ENCOUNTERED IN A LONG TIME, THE CUSTOMER SERVICE AT THE DEALERSHIP IS EXCELLENT. I WIL More

by mikesha1220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CALVIN SMITH
August 21, 2011

Dealership was clean, I was greeted immediately upon arrival. James McElhaney is a true asset to your sales team. I found him to be honest, attentive to my needs in a car, and had a good working knowled More

by SusanSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McElhaney
August 16, 2011

James McElhaney made the buying experience a pleasant event. His knowledge of models, financing, rebates, and offerings was vast. His patience, courtesy, and respectful manner made my visit outstanding. More

by JoannePeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McElhaney
August 01, 2011

I am writing to let you know that the mileage on a car I purchased off your lot on Jan. 3, 2010, was grossly misrepresented. I paid $25,000 ($5,000 down, $20,000 financed) for a vehicle (VIN number and o More

by Braintory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braintory
Sep 06, 2011 -

Town & Country Ford responded

I am very sorry to hear about your negative experience with our dealership. Please call me when it is convenient for you at (205) 491-0000 -Kyle Sain. I would really appreciate an opportunity to hear from you in order to resolve our mistakes regarding your buying experience here at Town & Country. Thank you and have a great day.

July 31, 2011

The overall experience at this dealership was much better than I had ever expected. The other Ford dealerships that I have done business with in the past do not compare to this one. The employees were very h More

by RichardBridges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
July 26, 2011

I recently traded in my Range Rover Sport and purchased a 2011 Ford F150 - Platinum from Town & Country Ford. The experience from the first test drive to the delivery date was very pleasant, I couldn't find More

by bvalekis
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Sain and Carlton Dowdell
July 26, 2011

Town and Country Ford is well above the average dealership. That is the reason we go back. Gary Shotts is great. The dealership is easy to work with. More

by BillByess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shotts
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