Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Town & Country Jeep Chrysler Dodge Ram
Levittown, NY
3,279 Reviews
The strong and committed sales staff at Town & Country Jeep Chrysler Dodge Ram is waiting to guide you in your search for a new car! We maintain a large inventory of new and pre-owned Jeep Chrysler Dodge Ram vehicles that you can get a great deal on with the help of our friendly staff. Other things you'll find at our Levittown, NY dealership include top tier service, a fully stocked inventory of OEM car parts and more specials and incentives than you'll know what to do with!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,279 reviews
May 12, 2013
Initial Salesperson (LONDON) was very nice but because he was busy with another customer - we ended w/ some ROB MERK character ... We were trying to purchase a used 2011 KIA SORENTO orig priced on interne was busy with another customer - we ended w/ some ROB MERK character ... We were trying to purchase a used 2011 KIA SORENTO orig priced on internet @ $15,995 - confirmed via email & phone call w/ Dan & Chris (INTERNET SALES DEPT) - when I arrived at dealership - was told that price was for those who financed (which was NOT stated on AutoTrader) ... price would being $16,800 = then they tacked on TRANSPORTATION FEE & DEALER PREP (an add'l $1100) = carfax showed the car came from 3 miles away @ AUTOWORLD KIA... Then they tack on add'l dealer / registration / ppwk fee and gas fee after all their fees + taxes - final price $19500 .... get to the final stages of signing ppwk after waiting 5 hrs for them to "prep" the car - we find that the "FINAL" price is $19,733 and then we were only getting 1 set of keys... We decided enough - we wanted to end the deal and get our money back - we have to hear the sales person complain how this was a complete waste of their time & effort (never mind we the customers that wasted 4-5 hrs waiting for them) and then the sales manager asks us "what the problem was" - as we try to respond - he doesn't like what he hears so he says "you talked yourselves out of the car" and when we wanted our $500 back - he responds beligerently with "our back office is gone-I don't have the ppwk to process refunds during the weekends only from MONDAY thru FRIDAY" ... Clearly this is a dealership that only prefers clients who are easily duped. The sales manager and this ROB MERK character lack the couth to understand that customers actually expect 2 sets of keys and for a difference of $400 on a purchase where customers already stepped up $1500 - who is really the one wasting whose time?? To the sales mgr - Mr. Cruz - you should consider yourself quite lucky my kids were with me because you truly deserve a tongue lashing for th rudeness and absolute lack of consumer insight to be a "sales" manager ... an etiquette lesson is definitely in order for both you and Mr. Merk ... Clearly - this is a dealership we are relieved our $19,500 did NOT go to fund... I am looking forward to the followup after filing my complaints with the BETTER BUSINESS BUREAU and CONSUMER AFFAIRS and JEEP CHRYSLER ... More
by maydoyle
Employees Worked With
May 11, 2013
Jim Ingrassia is helpful and informative every time I have a service issue. He always lets me know what except from the repair and calls me to keep me informed of the progress. It is always a pleasure wo have a service issue. He always lets me know what except from the repair and calls me to keep me informed of the progress. It is always a pleasure working with Jim. More
by amyob
Employees Worked With
Jim Ingrassia
May 09, 2013
Well do not know where to start. Jim Ingrassia has been nothing but a pleasure every time I go in to service my Jeep Liberty..I met Jim about two years ago when I Had my jeep commander and he guided me in nothing but a pleasure every time I go in to service my Jeep Liberty..I met Jim about two years ago when I Had my jeep commander and he guided me in all the right directions on how to go,about trading it in and getting another jeep. Now I have a Jeep Liberty and again he has been nothing but a pleasure when dealing with him.As soon as you walk in the door at the service dept he is greeting you with a big smile answers all your questions and cracks a joke or two... I would highly recommended a big raise for this man.There are not to many friendly people left that are so willing to help a customer... Thank you also to the great guys who do the work on my car fast and quick .. Thanks for letting me write a review about these guys. Cristine Lesko 2011 jeep liberty owner :):):):):) More
by Cristine68
Employees Worked With
Jim Ingrassia
May 08, 2013
My overall experience with this dealership was very positive. I never had such a great experience getting a new car! The dealership's atmosphere was a positive one; it's employees seem genuinely happy, positive. I never had such a great experience getting a new car! The dealership's atmosphere was a positive one; it's employees seem genuinely happy, are upbeat and work together as a great team. The energy is great and the comaraderie among the staff is evident. There was a true team spirit among the Town and Country employees. Each person with whom I had contact was willing to assist me in any way and did so with a smile. The car I leased is great and I will definitely recommend this dealership to anyone and everyone! I wish all buying experiences were so satisfying. More
by kittyka1
Employees Worked With
Other Employees :
There was one other employee with whom I spent some time, but the photos on the list to the far right do not show on my computer screen and I do not recall his name, Jake Starnes
May 08, 2013
I am always greeted with a smile, even if I just call they are always friendly and helpful. I wish Jim worked for me; he has definitely been one of the reasons I come back to get my car serviced with To they are always friendly and helpful. I wish Jim worked for me; he has definitely been one of the reasons I come back to get my car serviced with Town & Country. They are exceptional when it comes to customer service. I have always been very pleased with the mechanical work and body work done on my car as well. More
by nymellenhead
Employees Worked With
Stacey who works on Saturday's with Jim- Great Girl!, Jim Ingrassia
May 08, 2013
Michael Lester was a great salesman. He made buying the 2013 Dodge Dart a great experience and gave us a great deal without the usual "haggling" over the price. We buy cars every other year because we hav 2013 Dodge Dart a great experience and gave us a great deal without the usual "haggling" over the price. We buy cars every other year because we have 4 drivers who do alot of miles. This was, by far, the best deal/service that we have ever gotten. Will definitely make the 2 hour trip again next time to buy a car! More
by mamaconti13
May 08, 2013
I went to Town and Country after my brother and I did a great deal of research and found their prices to be lowest. I spoke briefly with Chris who was very nice. He then handed me off to Jason. Jason was great deal of research and found their prices to be lowest. I spoke briefly with Chris who was very nice. He then handed me off to Jason. Jason was very knowledgeable and answered all of my questions with ease. He took his time going through the different payment options and the pros and cons of each. He was not pushy and very willing to work within my budget. I was very glad to have someone like Jason help me buy my car. More
by chriskane07
Employees Worked With
Chris from Internet
May 08, 2013
My experience with this dealership was the best experience I have ever had. Buying a vehicle isn't easy to begin with, especially when you have had previous bad experiences with other dealerships. experience I have ever had. Buying a vehicle isn't easy to begin with, especially when you have had previous bad experiences with other dealerships. Jason was a personable, professional, and straight to the point salesman. He gave us the truth, as well as options. He made buying a car pleasant and enjoyable. Definetly worth my time and money. More
by jennyelise83
