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Town East Ford

Mesquite, TX

4.7
3,005 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,005 reviews

August 28, 2022

My experience at town east ford was very good. The workers there were all professional and helpful. More

by arnoldz121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Cruz
Aug 29, 2022 -

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

August 27, 2022

Noel Santos was excellent. Tried to help us in all ways to sell the Explorer. Highly recommend him. More

by MPalmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Santos
Aug 29, 2022 -

Town East Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 27, 2022

Awesome customer service! The only reason I didn’t give 5 stars overall is due to the used car sales room appearance. The new car sales side was much more aesthetically pleasi More

by kristinpatel.ancillary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kian Kargar, Matthew Mekonnen
Aug 29, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 26, 2022

Matt is untrue to his word when pricing vehicles and will say anything to get you in the door. He lacks integrity and when he makes an error he will pawn you off on a subordinate and hide. Negative 10 stars. More

by AshleyS810
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordy (Jordie?) , Matt DeAnda
Aug 29, 2022 -

Town East Ford responded

Hello Ashley, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

August 25, 2022

Since the beginning of my visit at town east Farley made sure all my needs were meet, also he make sure I get vehicle that i wanted, finance made it easy and painless to go through the paper work. More

by Cristianh1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig South, Kian Kargar
Aug 26, 2022 -

Town East Ford responded

Thank you for your positive review!

August 25, 2022

Fast,Friendly and overall great service I had no issues looking for the vehicle I wanted More

by arteagaimanol32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Keffer
Aug 26, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 24, 2022

Awesome and very helpful answered all of our questions and concerns. I would definitely use him again if need be. More

by casaundrabryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Town East Ford responded

Thank you for your positive feedback!

August 20, 2022

IF YOU TRYNA GET OFF YO FEET YOU BETTER GO TO TOWN EAST CAUSE IF IT'Z A WHIP YOU NEED, TOWN EAST GOT THE 🔑 KEYS!!!! More

by STR8-UP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kian Kargar, Matthew Mekonnen
Aug 22, 2022 -

Town East Ford responded

Thank you for your positive feedback, from all of us here at Town East Ford!

August 19, 2022

It was a pleasant experience buying our vehicle from Town East Ford. Noel was very informative and knowledgable in showing and explaining (and re-explaining a few times) features about the vehicle to us. Th More

by sherrie_ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt DeAnda, Noel Santos, Kian Kargar, Marc Sutton
Aug 22, 2022 -

Town East Ford responded

Thank you for your positive feedback!

August 18, 2022

Responsive, thoughtful, listened to wants and needs, polite, good attitude and effort with customer. Communicated in timely manor any actions or changes happening with purchasing process. More

by Clyff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda, Kian Kargar
Aug 19, 2022 -

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Aug 19, 2022 -

Clyff responded

In an imperfect world, things don’t always go as planned. The attitude and effort that was afforded me at Town East, by the whole team, was much appreciated. Thanks guys!

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