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Town East Ford

Mesquite, TX

4.8
2,344 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,344 reviews

May 04, 2024

Very friendly staff. My service advisor Shannon is awesome! She understands my needs and gets me in and out quickly. I always request her when I have to go in for service More

by MTERRY626
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shannon Fauver
May 04, 2024

Crista had been my service advisor for a couple of years. She is a pleasure to work with and always takes good care of my truck. More

by KMERCKLING10
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Recommend Dealer
Yes
Employees Worked With
Crista
May 04, 2024

Good and professional. The guy who helped me was awesome. I will definitely keep coming back. More

by JTINAJER1977
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Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Accommodations were great. People were friendly. Service was excellent. Price was acceptable and affordable. All was good More

by robertkevinwomack
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Got in on time, the wait was not excessive, staff was friendly and helpful. As I would expect from this dealership. More

by DASPAR
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Recommend Dealer
Yes
Employees Worked With
David
May 03, 2024

They did great, loved it . 10/10 would go again love em alll bye now! More

by JACKIE.SON.INC1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Service was great! The service advisor was very helpful and friendly. Car was finished in a timely fashion. More

by LYNNKIEFFER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

It would be wonderful if the service advisor would ret calls or answer her phone. It would also be helpful if the link to check car status was accurate. Lastly, do not go to lunch and leave the customer h More

by Scurey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Monks Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Vespia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Had a great experience at Town East Ford! Everyone was amazing, starting with my initial phone call with Dallas, to the sales experience with Blake and then the finance process with Anuj. Bla More

by srsmith01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear that everyone on our team made your car buying experience a great one, from the very first phone call to the final paperwork. It's wonderful to hear that Dallas was helpful and informative during your initial call, and that Blake provided a patient and positive sales experience. Finding the right car can take time, and we appreciate Blake's dedication to ensuring you felt comfortable throughout the process. Anuj's smooth handling of the finance process is another plus! We know an hour drive is a commitment, and we're so grateful you chose Town East Ford!

May 02, 2024

Great service! Got an appointment quickly, service manager, Erica, communicated often and effectively, all work completed and done well. Thank you guys! More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Town East Ford responded

Thank you so much for the awesome review! We're thrilled to hear that you had a great overall experience. It's fantastic to know you were able to get an appointment quickly and that Erica kept you well-informed throughout the process. We appreciate you recognizing both the efficiency and clear communication. Our team takes pride in completing work accurately and to a high standard, so we're happy to hear everything was done well for your vehicle. Thanks again for choosing Town East Ford!

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