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Town East Ford
Mesquite, TX
2,959 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,959 reviews
October 31, 2020
They have my car going on 4 weeks now. They keep pushing my "done" day back every week but won't tell me until the day I was supposed to be able to pick it up. I declined a $1,600 service with them during t my "done" day back every week but won't tell me until the day I was supposed to be able to pick it up. I declined a $1,600 service with them during the second week when my car was supposed to be ready the following Monday. Since I have declined the service they keep giving me the run around on my service after already telling me the first week that the warranty was approved and work would begin they said oops we need one last "ok" but took a week to take pictures they needed...was just told today (the car was supposed to be ready today) that it will be another week. I regret ever buying this car from Ford and do not recommend anyone buying from towneast Ford unless your ok with being played with. More
by Crystal
Employees Worked With
Mike Smith
October 31, 2020
Very good experience! Jerry was very informative, professional, and I did not feel pressured to buy. I would recommend him and Town East Ford to anyone looking to buy a vehicle. professional, and I did not feel pressured to buy. I would recommend him and Town East Ford to anyone looking to buy a vehicle. More
by JimmyK
Employees Worked With
Jerry Pina
October 28, 2020
Very professional from sales to finance. Solutions oriented. Fernando our salesman was very friendly and knew his product as well as the sales manager. Excellent sales manager. oriented. Fernando our salesman was very friendly and knew his product as well as the sales manager. Excellent sales manager. More
by Texas
Employees Worked With
Jason Renteria, Fernando Manzanares
October 28, 2020
Excelente Buen trato Amables Profesional personal Excelente Buen trato Amables Profesional personal Explican muy bien las cosas Recomendado 100% Desde la primera vez que nosotros les llamam Excelente Buen trato Amables Profesional personal Explican muy bien las cosas Recomendado 100% Desde la primera vez que nosotros les llamamos nos atendieron muy bien. More
by Karyjaquez
October 24, 2020
Amazing dealership man! Well formative. Amazing sales Amazing dealership man! Well formative. Amazing sales person! He helped me a lot me a lot with getting into the truck I wanted. Gave me a lot of info Amazing dealership man! Well formative. Amazing sales person! He helped me a lot me a lot with getting into the truck I wanted. Gave me a lot of information on the vehicle that I wanted. I could not have asked for anyone more formative. More
by thatboypat07
Employees Worked With
October 23, 2020
Quinn Kelly was awesome he was kind and very awesome, he always has an positive attitude and he is very professional about his job and always put a smile on my face when doing business with him. always has an positive attitude and he is very professional about his job and always put a smile on my face when doing business with him. More
by Jalenowens070
Employees Worked With
Quinn Kelly
October 23, 2020
Really knowledgeable salesman! Worked with me to get the truck I was looking to purchase and finance team made a simple fast closing! Thank you! truck I was looking to purchase and finance team made a simple fast closing! Thank you! More
by rdoliver225
October 18, 2020
Amazing customer service. Great staff that called to remind me of my appointment. When I entered the dealership everyone up front said hello and greeted me. The sales process and closing was perfect. Th remind me of my appointment. When I entered the dealership everyone up front said hello and greeted me. The sales process and closing was perfect. Thank you for making my experience amazing! More
by DK Welch
Employees Worked With
Presley Wickham, Brandon High, Matt DeAnda, Wes Richey
