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Town East Ford
Mesquite, TX
2,966 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,966 reviews
July 27, 2020
Quinn Kelly was very helpful and knowledgeable about how the cars instruments work. He was very polite and helpful. I wii recommend friends come here. the cars instruments work. He was very polite and helpful. I wii recommend friends come here. More
by Vahaywa
Employees Worked With
Quinn Kelly
July 23, 2020
This dealership was a pleasure to do business with. Daniel was the numbers man,,and he helped us get to exactly where we wanted to be! I highly recommend shopping you next vehicle here. Dave M. Familia Daniel was the numbers man,,and he helped us get to exactly where we wanted to be! I highly recommend shopping you next vehicle here. Dave M. Familiarized us with the vehicle and was extremely helpful throughout the buying process. Trust is sometimes hard to find, these guys make you feel like family. Best car buying experience I've had and will be back. More
by Duston
Employees Worked With
David Middleton, Daniel Guzman
July 14, 2020
Went to look at a 2019 f250 that had less than 6000 miles. After test driving the truck we got back to find that there is an accident reported on the carfax. That's when we should have walked away. How miles. After test driving the truck we got back to find that there is an accident reported on the carfax. That's when we should have walked away. However, the sales guy Terrence Balentine assured us that since the vehicle was still under manufacturer warranty and was "Certified", it would be covered if there was ever an issue. Believing this, we decided to purchase the vehicle. A week later, I notice a noise when decelerating so I took the truck in to a local Ford dealer. They inform me that the rear wheel is bent and damaged beyond repair and the hub axle/bearings need replaced. Also, because the vehicle was in an accident it will not be covered under warranty. I called Town East Ford service dept and spoke to Damion. He said to bring it in and they would do the right thing. After having the truck for 6 weeks (yes, that's not a typo 6), I finally get a call back and was told that they couldn't fix it because it's not covered under warranty. If you buy a vehicle from this place be sure and get the warranty in writing and not listen to any BS the sales guy tells you. Or you'll be sorry like I was. Nobody Should have to spend 3k dollars to repair a vehicle they just purchased. More
by Mmiller2008
Employees Worked With
Terrence Balentine
July 13, 2020
Wes it was such a pleasure working with you. Shows such determination and very joyful. I don’t think I’ve ever had such a nice experience purchasing a vehicle!!! determination and very joyful. I don’t think I’ve ever had such a nice experience purchasing a vehicle!!! More
by smt1965
July 11, 2020
Upon contact, Noel was very attentive and continued to check back with us while we were looking for our truck through text and telephone calls. Very accommodating and helpful! check back with us while we were looking for our truck through text and telephone calls. Very accommodating and helpful! More
by tinareesejones
Employees Worked With
Noel Santos
July 10, 2020
Very easy service! Friendly salesman and easy negotiations! I have no complaints. Thank you so much for your help! This was a fantastic experience. Quinn is the best. negotiations! I have no complaints. Thank you so much for your help! This was a fantastic experience. Quinn is the best. More
by knb13z
Employees Worked With
Quinn Kelly
July 08, 2020
The people at this dealership are very nice and extremely helpful! They make for a great environment and an easy car buying experience. I will definitely come back again. helpful! They make for a great environment and an easy car buying experience. I will definitely come back again. More
by mgray
Employees Worked With
Jason Renteria, Noel Santos
