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Town East Ford

Mesquite, TX

4.7
2,956 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,956 reviews

July 08, 2019

Town East Ford for best deals and fast results Great team at Town East Ford. I shopped for a month online at many dealerships. It all started with a chat on the Town East website. I was contacted q More

by Ethan from NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Whittington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Crane, Craig South, Lance Smith
Jul 09, 2019 -

Town East Ford responded

It was wonderful working with you. Hope you had a great road-trip back in your new Ford!

July 04, 2019

Good people straight forward approach. Good people, they answered all my questions and came to a good price. They made us both a great deal. I would recommend them to anyone. More

by Happycuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raynard Francis, Matt DeAnda
Jul 08, 2019 -

Town East Ford responded

It was a pleasure working with you. Please feel free to contact us if you need anything in the future.

July 02, 2019

Fantastic customer service Eric Yehe was amazing. He was not pushy. He was knew all of the bells and whistles of the Expedition we were looking at buying. He never tried to s More

by Williams Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Archer, Eric Yehe
Jul 02, 2019 -

Town East Ford responded

We truly appreciate your business, and we're grateful for the trust you put in Eric and Town East Ford. Glad to hear you made it back home safe. Enjoy your new Expedition!!!

July 02, 2019

Russell and the staff were great I love my new car. I have been doing business with Town East for 5 years and they have been wonderful. No problems what so ever. More

by emephillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Earnhart
Jul 02, 2019 -

Town East Ford responded

We truly enjoy working with you and feel honored to be your chosen Ford dealer. We look forward to many more years of serving you, and wish you the best with your new vehicle.

July 01, 2019

Awesome Experience Russell was great! My husband connected with him online in regards to a FORD F350. Russell went above and beyond to send us video's and information re More

by Matica16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Alexander, Russell Earnhart
Jul 02, 2019 -

Town East Ford responded

Thank you for allowing us to take care of you! If there's anything you need, please let us know.

June 24, 2019

Awesome Payed attention to your needs and budget. Jacob is awesome he works with you in what you are needing. He can pull up as many cars you want to see and More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Town East Ford responded

Glad you had an awesome experience. We look forward to seeing you again.

June 21, 2019

Great service! Th sales team is very knowledgeable about Ford products and services. They really take time to address their clients’ questions and concerns during an More

by Ruben117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob T Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Alexander, Nathan Thompson
Jul 02, 2019 -

Town East Ford responded

Thank you so much. We look forward to it!!

June 20, 2019

I had a great experience as car shopping goes. If you are looking to upgrade your ride situation, just step into Town East Ford and ask for Dallas! He was the sales person that worked with me and More

by Dapperponds2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Petriello
Jul 02, 2019 -

Town East Ford responded

Thank you! Glad Dallas was able to help make your experience a smooth one.

June 20, 2019

Bad oversight and bad faith Two stars instead of one, because Cas, my salesman, was very helpful. Overall, extremely disappointed with Town East Ford, and will never do busine More

by jamesismyagent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cas Rooney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan (last name unknown)
Jul 02, 2019 -

Town East Ford responded

Thank you for your kind words about Cas. He is a valued member of our team. It is always our priority to be transparent and provide accurate information to allow our customers to make informed decisions. We rely on the software we use to upload vehicle information accurately. In this case, it posted the vehicle information with a different trim level. Once you brought it to our attention, we corrected it immediately. We understand the expectation of a price reduction due to the vehicle not having the features originally listed, however, the pricing listed online was accurate and fair based on the vehicle we knew we had in our inventory. Town East Ford works with several financial institutions that offer competitive financing options. As a result, 90% of our customers choose to go with our competitive options over their own. Since your last visit, we have made several attempts to reach you and also locate you a vehicle that meats your needs at a price that fits your budget. Unfortunately, we have never been able to reach you.

June 04, 2019

Recommend for everyone to come here Connor and Brian , truly the whole staff was amazing. They helped me get the car I wanted , very understanding. Financing my very own 1st car was a gr More

by KieshaStrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. ., Connor Ramsay, Trey Young
Jul 02, 2019 -

Town East Ford responded

Thank you so much Ms. Strauss. So glad we could make your 1st experience financing a great one. We look forward to working with you again. Enjoy your new car!

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