Gerald Whittington
Gerald Whittington at Town East Ford

Gerald Whittington

Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
4.3
35 Reviews

With 13 years experience at the same dealership I have been able to maintain some of the highest CSI scores. Utilizing product knowledge, experience, and a positive disposition I provide great customer service. Accomplishments: Sales of the Year multiple times Sales of the Month multiple times Top Ten in Internet and Fleet Sales Ford Level 3 and 4 Award winner

Dealership Experience

20 yrs, 10 mos

Industry Experience

20 yrs, 10 mos

Specialties & Trainings

Ford Certified

Internet Certified

View more specialties & trainings
4.3

35 Reviews

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35 Reviews of Gerald Whittington

April 07, 2026

Dealership Rating
Employee Rating

Our experience there was excellent. They took very good care of us and the process didn't take forever. I would highly recommend a friend or family member to come and buy a car there. More

by jmttrist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Rafael Morales

Apr 10, 2026

Town East Ford responded

We are pleased to hear about your wonderful experience with us. Your feedback about receiving excellent care and having an efficient process means a great deal to our team. We truly appreciate that you felt comfortable enough to recommend us to your friends and family members for their vehicle needs. Thank you for taking the time to share your positive experience with others.

March 03, 2026

Dealership Rating
Employee Rating

We had a wonderful time with everyone. Wylie was great to work with and let us take our time and never rushed. Mr Kirk knows what he's doing with those folks he has hired. More

by ardavisdvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Wylie Nelson

Apr 21, 2026

Town East Ford responded

Thank you for sharing this kind feedback. We’re glad the experience felt relaxed, welcoming, and well-paced, as our team values giving guests the time and support they need to feel comfortable. We truly appreciate the opportunity to assist and your continued trust in us.

January 05, 2026

Dealership Rating
Employee Rating

Wylie was great, he was really nice and straight forward. Lance and Gerald were great too. Thank you guys for getting me into my new truck. They made sure I was satisfied and made sure I was OK with everythi More

by SSrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2026

Town East Ford responded

Thank you for your wonderful feedback about your experience with our team. We're delighted to hear that our staff provided you with excellent, straightforward service throughout your truck purchase. It's wonderful to know that you felt well taken care of during every step of the process, including the financing portion. Your satisfaction means everything to us at Town East Ford, and we truly appreciate you taking the time to share your positive experience. We're thrilled you're happy with your new truck!

May 03, 2025

Dealership Rating
Employee Rating

Farle is awesome! I've bought 5 vehicles from him and the dealership! Thank you Farle for taking care of me! More

by Rpfootman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Town East Ford responded

Thank you so much for your loyalty and for taking the time to share this fantastic review! We're thrilled to hear that Farle has consistently provided you with such a great experience — five vehicles is no small milestone! We truly appreciate your continued trust in him and our dealership, and we're grateful to have you as part of our automotive family.

April 09, 2025

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Employee Rating

This dealer was very professional and they worked hard to make a great deal. The whole experience was very fast and friendly. More

by Chloee Gibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney

Apr 10, 2025

Town East Ford responded

Thank you for sharing your experience! We’re so glad to hear that our team was able to work hard to get you a great deal and that the process was fast and friendly. We always aim to provide a smooth and professional experience for our customers, and it’s great to know we succeeded in making that happen for you. We appreciate your feedback!

August 20, 2024

Dealership Rating
Employee Rating

Gerald was very condescending and unprofessional. Not sure why he was more concerned with being rude than having good customer service. Hopefully he gets better. More

by tj84575
Recommend Dealer
No

July 15, 2024

Dealership Rating
Employee Rating

Professional and no nonsense. Farley was great to work with, as was Boris. This was my 3rd time dealing with Town East Ford and each time has been a good experience. More

by Patrick G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Boris Loncaric , Matt DeAnda

July 06, 2024

Dealership Rating
Employee Rating

Worst experience of my 60 years of car buying. Sales managers were rude, sold a car out from under me after price was agreed on and credit was approved. In my 45 years as a professional business p More

by G Willy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eddie Almodovar

Jul 11, 2024

Town East Ford responded

We apologize for the experience you described. Ensuring a fair and transparent process is crucial to us, and we regret any miscommunication or inconvenience caused during your visit. To address this matter promptly, please contact Lance Smith at jsmith02@vtaig.com. Lance will personally assist you and work to resolve any concerns you may have regarding your experience at our dealership. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to regain your trust in the future.

July 05, 2024

Dealership Rating
Employee Rating

Blake was very helpful and quick in making this purchase happen. Customer service from Blake and Cas was great. More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Blake Smithers

May 21, 2024

Dealership Rating
Employee Rating

This is our fourth vehicle to buy from Town East. Each time we have been treated good and walked away happy. More

by bellbigdog1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Cas Rooney

May 22, 2024

Town East Ford responded

Thank you for your loyalty and your wonderful review! We're thrilled to have had the opportunity to serve you for the fourth time at Town East Ford. Providing excellent service and ensuring our customers leave happy are our top priorities, and we're delighted that we've been able to meet your expectations each time. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you for many more years to come!

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