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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,001 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 3,001 reviews

September 07, 2024

Great salesman. Helped get the car I needed the same day I arrived and very relaxed. More

by dylanleflore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that our salesman was able to help you find the car you needed and make the process relaxed and smooth. Your satisfaction is our top priority, and we're glad we could assist you quickly. If you need anything else in the future, feel free to reach out. Enjoy your new car!

September 06, 2024

The service is the best i think i will alway use the service.thank u town East ford More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Sep 10, 2024 -

Town East Ford responded

Thank you for your positive review! We’re thrilled to hear that you consider our service the best and that you plan to continue using it. Your satisfaction is our top priority, and we appreciate your trust. We look forward to assisting you in the future!

September 05, 2024

Professional and courteous at all times. I drove from Frisco and was glad it was worth the drive More

by Rob
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that your drive from Frisco was worthwhile and that you had a professional and courteous experience with us. If you need anything else or have future service needs, please don’t hesitate to reach out. We look forward to serving you again!

September 05, 2024

Town East service is outstanding! Polite, knowledgeable and on time. Jim Artrip did great job and was a pleasure to work with. More

by jsghome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re thrilled to hear that Jim and our service team provided you with outstanding, polite, and timely service. It’s great to know that Jim made your experience enjoyable. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 05, 2024

Fast, friendly, very helpful. I would recommend This service center to anybody. Our service advisor was very friendly More

by gilbertespinoza2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica reeves
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Sep 06, 2024 -

Town East Ford responded

Thank you for your positive feedback! We’re thrilled to hear that you had a fast, friendly, and helpful experience at our service center. It’s wonderful to know that our service advisor made a great impression on you. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

September 05, 2024

This is my 6th vehicle to buy from Town East Ford and they never disappoint. A+++ More

by D-RAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Town East Ford responded

Thank you for your continued loyalty! We’re thrilled to hear that you’ve had consistently great experiences with us and that we continue to meet your expectations. Your A+++ rating means a lot to us, and we look forward to helping you with your next vehicle purchase!

September 05, 2024

One of the Best Ford Dealer Service Center. in Dallas. Efficient, transparent and friendly staff. More

by kpakpoakwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Reeves
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Sep 06, 2024 -

Town East Ford responded

Thank you for the great review! We’re thrilled to hear that you consider us one of the best Ford dealer service centers in Dallas. Our team strives to provide efficient, transparent, and friendly service, and we’re glad to know that it shows. We appreciate your support and look forward to assisting you in the future!

September 05, 2024

Ericka was 10/10 thanks for everything and recommending the best oil for my car More

by NIICOLEE886
Recommend Dealer
Yes
Employees Worked With
Erika
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Sep 06, 2024 -

Town East Ford responded

We’re glad to hear that Ericka provided you with excellent service and helped you find the best oil for your car! Thank you for the 10/10 rating and for recommending us. If you need any more assistance or have further questions, feel free to reach out. We look forward to seeing you again!

September 05, 2024

Great Salesmen , straightforward sales process no games. Blake Made it happen for me and my family More

by Fordbraiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Town East Ford responded

Thank you for your review! We’re delighted to hear that you had a straightforward and positive sales experience. It’s great to know that Blake was able to make the process smooth for you and your family. We appreciate your feedback and look forward to assisting you again in the future!

September 04, 2024

They did a great job on my truck and where very helpful on explaining the process of the repair great customer service More

by telonm82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Sep 05, 2024 -

Town East Ford responded

Thank you for your positive review! We’re glad to hear that you’re pleased with the repair work on your truck and that our team provided clear explanations and great customer service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!

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