Town and Country Ford

thanks a lot this dealership for excellent service. especially to Suat Kokcinar. Love you guys !already purchase 3 trucks from them. highly recommended dealership especially to Suat Kokcinar. Love you guys !already purchase 3 trucks from them. highly recommended dealership More

My springs with Town And Country Ford was magnificent I enjoyed the time it took to explain what was wrong with my car and what they could do to fix it and any parts needed they ordered they ensure that I enjoyed the time it took to explain what was wrong with my car and what they could do to fix it and any parts needed they ordered they ensure that I put my calendar for all change and everything else More

Bill always does an excellent work. Unfortunately, my 15% discount did not show up in the final bill. Unfortunately, my 15% discount did not show up in the final bill. More

The salesmen I worked with were professional, courteous, and very personable. I’m very happy with my purchase I will work with them again in the future. and very personable. I’m very happy with my purchase I will work with them again in the future. More

Made the car buying experience enjoyable. Professional and courteous staff. This was an on site purchase, so the other questions below are irrelevant for this purchase. If you want more ef Professional and courteous staff. This was an on site purchase, so the other questions below are irrelevant for this purchase. If you want more effective responses, modify the question More

I have used town&country for 24 years and not been disappointed. Bill Worthington is the best service advisor. disappointed. Bill Worthington is the best service advisor. More

I went looking at a new F150 i seen an old friend there and we both bought new trucks. It was a pleasure for both of us. and we both bought new trucks. It was a pleasure for both of us. More

Very clean and modern. Friendly staff. The diner is excellent to get a bite to eat while you wait. Friendly staff. The diner is excellent to get a bite to eat while you wait. More

My friend and I went to Ford today. Jay took care of my friend the whole time. He was an excellent dealer. He was patient, had clear explanations and advice, also considerate, and kind. Jay took care of my friend the whole time. He was an excellent dealer. He was patient, had clear explanations and advice, also considerate, and kind. I am a local adviser for new teachers coming to the US and I will definitely recommend and bring other potential buyers to Town and Country Ford. Everybody there was friendly and polite. More

Bought car 12/28/22 Edge Titanium. Sales seemed good all the warranties were added but all the information is o or supposedly on a USB drive. No paperwork. Mainly the extras like Road Sales seemed good all the warranties were added but all the information is o or supposedly on a USB drive. No paperwork. Mainly the extras like Road hazard and extended mechanical were told about but had no clue as to what I had. It was in their computer in sales. Now I have had oil change and now an emergency tire change as I’m waiting here now from 7 am till 12 so far for them to get the tire. Why I rated low is sales of the car and all information needs to be handed to the service department. 3rd car I bought here always great service. Seems to have slowed down a great deal. Service department did not have any of my paper work for the car and it’s road hazard nor do they know the first oil change that I bought it here. Was not in the computer. Does it take an emergency to communicate between the departments? Still the sales know what I bought, service is in the dark and that’s not acceptable. They had all my info from my other car I bought at different dealership in 2017, but now something from 12/28/21. It’s sad is this from Covid? The worst part is when I bought this Edge there was no owner's manual. They said it was in the screen in the car. That helps I’d the display is out. Not. I asked and even called Ford Corp No Manual. I had to buy one that has twice the information in it then on the screen. If I had to change a flat couldn’t have a manual by me. Forgot car has no spare either. Halfway thru paper work you find that out and the spare is now a blowup kit. So the ford roadside assistance is a must for this car. 50 bucks for a manual that at least you now know that this is how much air goes in the tires or press this for 2 seconds and your windows roll down. But they don’t roll up. Good dealer but communication is much to be desired. Gone are the days of that personal feel even to get an oil change and so far, a day of work almost to get a tire to match the other 3. AWD not a good choice. I wish I knew general manager's email. I actually could get a call rather than a survey which I never got when I bought this one. Depending how this day ends will decide on if I would come back. Communication: example being former military the story goes navy pilot thought he had problem under his wing, two Air Force jets were there to assist. In the Air Force thumbs up means all good. Apparently in the navy thumbs up means eject. Pilot ejected. I was taught about this while in the USAF. So, sales we do everything here back to service we are at 2 weeks to get an appointment. Oil change schedule online? Tires we have sales on them, but we don’t have yours in stock. 5.5 hours still waiting to drop down a star now. They could not believe I waited that long for the car from 7am until 4:30 to get the tire delivered and mounted. They also didn’t inflate properly the work was great the wait was like being at an E.R. Total 9 hours to change a tire no loaners to get to work. More