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Town and Country Toyota

Charlotte, NC

4.6
1,140 Reviews
Call Dealership (704) 246-3201
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9101 South Blvd

Charlotte, NC

28273

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1,140 Reviews of Town and Country Toyota

March 15, 2023

I was from out of town and came in for an oil change. They said my waterpump on my 2017 Highlander Platinum V6 was leaking. A month later, I came back to my dealer in Denver and it checked out OK. This d More

by Alan
Recommend Dealer
No
Employees Worked With
Eric J. Plotzker
Report | Print
Mar 18, 2023 -

Town and Country Toyota responded

Thank you for reaching out to tell us about your experience. As you mentioned, we said the water pump was leaking…it can leak and still be functional for an undetermined amount of time. We find most of our customers want to be made aware of a problem brewing with their vehicle before it becomes a bigger more costly issue. I apologize if that is not the kind of information you wanted. We do not ever use “scare” tactics or any other such nonsense to operate our business and we service over 40,000 satisfied customers per year. Dewayne Fairchild, General Manager

Mar 18, 2023 -

Alan responded

My dealer said it was fine.

March 14, 2023

Everyone was very friendly and very professional. We had great customer service. I highly recommend this dealership! More

by Collierb217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zigmond Osby
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Mar 17, 2023 -

Town and Country Toyota responded

Thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

March 13, 2023

Tristan was the perfect sales person. Very knowledgeable and not pushy at all. Will buy my next car here! More

by mgarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan
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Mar 13, 2023 -

mgarrett responded

Great staff!

February 28, 2023

This is our second time using this dealership. They were quick and efficient would highly recommend A++ More

by kellilynn0528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph, Angel, and Jonathan
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Mar 03, 2023 -

Town and Country Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2023

Very accommodating and helpful especially Ms. Lauran Ghannam, who guided me in the process of acquiring my brand new car. More

by emjvelarde15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Lauren Ghannam
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Feb 16, 2023 -

Town and Country Toyota responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2023

We really appreciated all the support our salesman, Angel gave us. He kept us up to date on the delivery and took time explaining how the accessories worked . More

by Joan31052
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Feb 08, 2023 -

Town and Country Toyota responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2023

I LOVE MY CAMRY ,IT HAS MORE FEATURES THEY MY 2017 AND THE RIDE IS AMAZING, THE SALESMAN WAS GREAT HE EXPLAINED EVERY FEATURE TO THE TEE, IAM GREATFULTO DO BUSINESS WITH YOU GUYS. More

by BIGBOY04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RODNEY ALEXANDER
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Feb 02, 2023 -

Town and Country Toyota responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2023

Everyone was so professional well dressed and courteous. Thank You Town & Country for making my car shopping experience hassle free! More

by andecynt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Wright, Jack??, and Shan??
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Jan 25, 2023 -

Town and Country Toyota responded

Hi, thank you so much for your positive comments about Town and Country Toyota! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 02, 2023

This is a great dealership. Lauren, Crystal and their manager went many extra miles to assist me. More

by debpiercy1352
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren, Crystal
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Jan 04, 2023 -

Town and Country Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Town and Country Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Worked with Koob and he helped me get the Rav4 I wanted, they had just had two delivered in the color I wanted. Everything went quickly and smoothly. More

by jlwatson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Koob
Report | Print
Dec 30, 2022 -

Town and Country Toyota responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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