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Town and Country Toyota

Charlotte, NC

4.7
1,218 Reviews

9101 South Blvd

Charlotte, NC

28273

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1,218 Reviews of Town and Country Toyota

August 13, 2025

Had a great experience with Town and Country Toyota! Rodney was helpful, put car I wanted. The process was easy no pressure. Love my new car’ More

by Pmholland67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Alexander, Mike Joubert
Aug 22, 2025 -

Town and Country Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Toyota. We're so glad that we were able to go above and beyond your expectations!

August 10, 2025

Poorly treated and promised things that we didn't get. People were lying the whole time time and sold a car that had to be put directly in a shop More

by vanmur57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Different ones
Aug 19, 2025 -

Town and Country Toyota responded

Hi, thank you for your feedback. After reviewing our records, we are unable to find any information under your name or locate a record of your visit. To rectify the situation and assist you further, please contact our store directly at (704) 719-2049.

August 09, 2025

I purchased a new RAV4 completely remotely as I live 200 miles from them. They were the closest dealer that had the model, PHEV, that I wanted. They made the process very easy, gave me a fair deal, and del More

by bill.mandler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney Alexander, Susan Deen
Aug 22, 2025 -

Town and Country Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2025

Kai Chen was extremely helpful during my recent car purchase. He simplified the process at every step, ran interference for me, and made it all a seamless experience. He and Curtis Wright even delive More

by Mary L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal, Tristan
Aug 06, 2025 -

Town and Country Toyota responded

Hi Mary! Thank you so much for leaving this great review! We're so glad that Kai and Curtis were able to make your car purchase process seamless and stress-free. We appreciate your business and your kind words!

August 01, 2025

My daughter took her Toyota camry for an oil change on 7/25, walked out paying $250. She was pretty much forced to pick the 30,000 tune up which she repeatedly said "all I want is an oil change". The car More

by fbkurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
3 different employees in Service answered the phone, Raymond Taylor was one of them. Eddie Slue was supposes to return the call which he did not.
Aug 07, 2025 -

Town and Country Toyota responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 557-0586. We look forward to hearing from you.

Aug 08, 2025 -

fbkurtz responded

Called the number. What is the managers name? I really do not have time to chase people. Is there a direct number?

July 15, 2025

Everything about this place is amazing! From the moment you walk in, to the friendly staff, like Jeff Dancy who went above and beyond, to Jeff Velasquez who searched everywhere for my mom’s More

by Janette.toki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Dancy, Jose Velasquez, and Mike
July 10, 2025

We were verey happy with our experience and were impressed by the professionalism of every facet of the process. More

by ssaffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merritt Saffer
Jul 11, 2025 -

Town and Country Toyota responded

Hi, thank you for taking the time to leave a review for us at Town and Country Toyota. We're happy we could meet your expectations!

July 09, 2025

We had a great experience at this dealership! Our sales guy was amazing, incredibly helpful, and super informative. More

by Joanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Guerrero
Jul 11, 2025 -

Town and Country Toyota responded

Joanna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Toyota. Thank you again for leaving us this response!

July 07, 2025

My purchase of my car was just ok. Original finance didn’t offer me promotional apr. The salesman didn’t know certain things about the car. The salesman should have told me the limite More

by Nikki F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amilicar ?
Jul 11, 2025 -

Town and Country Toyota responded

Nikki, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. Take care.

July 03, 2025

Good selection. Colton was great to deal with and very knowledgeable about all tfw fwatures More

by Skpanicara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton
Jul 10, 2025 -

Town and Country Toyota responded

Hi, we are so glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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