Towne Hyundai

Dropped off @ 7:45 am for first basic service. 6 hours later car was not done, even with an appointment 4 days in advance and early drop off. Items on service order were overlooked and service was incomp later car was not done, even with an appointment 4 days in advance and early drop off. Items on service order were overlooked and service was incomplete. Poorly managed service department. Look at service department before falling for the sales staff pitch. Overall very dissatisfied with this dealer. Nice product but find another dealer. More

Unprofessional, Lazy, Arrogant. Thats all that i would like to say to these so called "Great" Dealership. Makes the customer wait 30 mins without saying a word and vanish. Come back and show arrogance. If like to say to these so called "Great" Dealership. Makes the customer wait 30 mins without saying a word and vanish. Come back and show arrogance. If you can't respect the customer and his/her time, you don't deserve their hard earned money. Get your act together. More

Joe (Sales Rep) and his co-workers were very courteous, professional, efficient and pleasant to deal with. Denville Hyundai is an extermely busy dealership, however, we were not pressured in any way. Joe g professional, efficient and pleasant to deal with. Denville Hyundai is an extermely busy dealership, however, we were not pressured in any way. Joe gladly showed us a variety of models we were interested in and even accompanied us on the test drives. He's extremely knowledgeable with the product line and always followed up with a good sense of humor. We highly recommend Towne Hyundai in Denville and would not be reluctant to recommend them to anyone looking to purchase their next vehicle. Thanks Joe, job well done!! sincerely, B.N. More

Good salesman. First round of pricing was way off but we worked out a deal and everything went smoothly. A good man and gave it his all to get us the price we wanted. worked out a deal and everything went smoothly. A good man and gave it his all to get us the price we wanted. More

Dennis had approached me while I was honestly just killing time. We had a decent conversation, very charismatic, seemed to have one in the chamber for every question I tried to stump him with. Overal killing time. We had a decent conversation, very charismatic, seemed to have one in the chamber for every question I tried to stump him with. Overall a really good experience. Definitely recommend to friends, family, and any of my colleagues that I don't hate. More

Dennis was great. I did not think I would be able to afford a car, but he made it happen for me. Planning to buy a vehicle for my daughter soon and will definitely be seeing him about it. afford a car, but he made it happen for me. Planning to buy a vehicle for my daughter soon and will definitely be seeing him about it. More

Fred and the whole team there at towne hyundai were a great help. They fought for me trying to help with the financial part of the deal until i was able to get a car. They all seem to really try their be great help. They fought for me trying to help with the financial part of the deal until i was able to get a car. They all seem to really try their best at ur job and i will definitely refer anyone i know with simular sutuations as mine or not to this dealership and to Fred as a great dealer. Thank you all I apreciate all that you did and the oppertunity you have given me. More

The staff was very helpful and friendly from the moment I stepped into the door. They worked with me and explained everything to me every step of the way. They made buying a new car with a toddler in tow v stepped into the door. They worked with me and explained everything to me every step of the way. They made buying a new car with a toddler in tow very stress free. Very comfortable environment. More

We just had a horrible experience atTowne Hyundai in Denville and will never recommend or purchase a car from them, We initially went in to speak with a salesman on Saturday about leasing a 2013 Elantra Denville and will never recommend or purchase a car from them, We initially went in to speak with a salesman on Saturday about leasing a 2013 Elantra, The salesman's name was Javier, Of course he played the usual car salesman games that has made us all hate the car buying process, After torturing us with the usual annoying tactics back and forth to the manager ,to my surprise we came to an agreement on a price....so I thought. I told the sales manager we couldn't do the deal today because we were in a hurry but would be back during the week to sign the papers and close the deal.He said this would be fine and he would honor it.Today my daughter called Javier to tell him we would be in tonight to lease the car and he said he would be ready. I expected to be in and out since we already had the deal done. Javier being the unprofessional he is had us walking back to a dark lot that was hard to even look at the car colors. after deciding on a color we went inside to review the numbers that suddenly we're not what we discussed on Saturday. Javier clearly recalled our conversation but again had to go to his manager to allegedly safe us a few more dollars. Javier never returned but another manager other than the one from Saturday did who said there was no way he could do the deal since he would be loosing too much money on the deal.the coward Javier never came back over....unfortunately we didn't get the car as promised..Save yourself a lot of time and aggravation and go to another Hyundai dealer. Townes Hyundai is the worst...no wonder they hired Javier.....horrible More

I have given Fred Onorato a stellar rating because he was knowledgable about the vehicles, pleasant, easy-going and worked with the managers and finance department to meet the price goals I had in mind in re knowledgable about the vehicles, pleasant, easy-going and worked with the managers and finance department to meet the price goals I had in mind in regards to the vehicle I wanted to lease. The dealership is lucky to have such a skilled and polished salesman representing their brand and product. By the way, I am very impressed and satisfied with my new Elantra. More