Towne Hyundai

Just wanted to voice my concerns and how disappointed I am with this dealership (Towne Hyundai). Brought in my car to have the wheel balanced and upon completion, the car drive worse the when I brought it am with this dealership (Towne Hyundai). Brought in my car to have the wheel balanced and upon completion, the car drive worse the when I brought it in. Call to inform the dealership of the issue and was told that the car was serviced as the receipt indicated. Took the car to another dealer and were promptly serviced and positive results, was also told by the other technician that the wheels were never balanced properly. Shame on your servicing department for charging me without performing the work. More

My husband and I were looking to purchase a 2012 Hyundai Elantra back in March. We’d had very bad experiences at Global Hyundai, Lynnes Hyundai, and Sansone’s Route 1 Hyundai, and found the courteous and re Elantra back in March. We’d had very bad experiences at Global Hyundai, Lynnes Hyundai, and Sansone’s Route 1 Hyundai, and found the courteous and respectful manner in which Joe Ippolito and his staff treated us refreshing. Joe is radically unlike any other car salesperson we’ve met, and we realize now that the sales culture at Towne Hyundai is very different from that at other car dealerships. Having purchased our first Hyundai Elantra, we were interested in a second one in a different, hard-to-find color. Joe procured a 2013 Hyundai Elantra for us from Pennsylvania in record time, without charging us any dealer network fees, and at a price that would be impossible to beat, going by the information available at Kelley Blue Book, Edmunds, TRUECar, and so on. Joe went well out of his way — literally and figuratively — to get us the second car, for which we are extremely grateful. Need a Hyundai? Please DO NOT go to any other car dealership. It would just be a waste of time!!! More

Salesperson Fred Onorato's outstanding support was instrumental in my purchase of a new Santa Fe from Towne Hyundai.He informed me immediately when a vehicle with my preferred color came in a day afte instrumental in my purchase of a new Santa Fe from Towne Hyundai.He informed me immediately when a vehicle with my preferred color came in a day after my initial visit,he then had it prepped/cleaned and set aside for me. Subsequently,he was extremely patient with my then indecision as to new or used, color, model etc. We reviewed all options and he even priced out a used Santa Fe for comparison. He was upfront about the total costs involved for both vehicles. I finally decided on the initial Santa Fe he has set aside and he ensured the necessary paperwork etc was completed and I drove the car home that same day. Again, outstanding service on Freds part. Apologies for this review being delayed. Jeff Drew More

They were helpful and efficient. Our buying experiance was great. We paid a price that we thought was fair and the customer service was great. was great. We paid a price that we thought was fair and the customer service was great. More

Jake was friendly and knowledgable. He did not give off that "car salesman" type of vibe so the the entire experience was easy and my decisions were my own. Jake offered to set up phone etc and answered al that "car salesman" type of vibe so the the entire experience was easy and my decisions were my own. Jake offered to set up phone etc and answered all my questions with a smile and patience. My family took two cars that day and I believe are coming back for one or two more this year. We will definitely seek out Jake. More

I gave the ratings above due to the friendly people at the dealership. I feel the price of my trade in was not enough however I have bought a car from Fred and this dealership in the past and would come b the dealership. I feel the price of my trade in was not enough however I have bought a car from Fred and this dealership in the past and would come back. More

My experience at Towne Hyundai was very positive. I had the pleasure of working with Mr. Guerrero, who worked diligently to make sure I purchased the vehicle I wanted at a price I can afford. the pleasure of working with Mr. Guerrero, who worked diligently to make sure I purchased the vehicle I wanted at a price I can afford. More

I absolutely LOVE Towne Hyundai in Denville, NJ. This the third car that I have bought from the dealership and from Joe. The are so friendly and helpful throughout the whole car buying experience . I lov the third car that I have bought from the dealership and from Joe. The are so friendly and helpful throughout the whole car buying experience . I love my new car and will be sending a many of friends their way for their new car! More

I love the staff and they got me my favourite color. Fred went all the way to make sure I'm satisfied.. Love it there went all the way to make sure I'm satisfied.. Love it there More

Roger Guerrero was a gentleman. Roger put himself in my place and explained the various options with regard to sales or lease for myself, a single mom. I do drive many miles a year. I am happy with my ex place and explained the various options with regard to sales or lease for myself, a single mom. I do drive many miles a year. I am happy with my experience with Roger. The one thing that put a damper on the visit was the very long process. It is not necessary and could be cut back and keep many many busy people happy. I do realize this has to do with upper management. I would recommend doing business with Roger at Towne Hyundai. He met my price and I am very happy. More