Townsend Honda

Tim Jones and the Townsend Honda Staff are terrific! Tim helped us replace a car that had been totaled in an accident. He found us the perfect used CRV at a price we could manage. The finance manager and Tim helped us replace a car that had been totaled in an accident. He found us the perfect used CRV at a price we could manage. The finance manager and other staff were terrific, too, and made us feel like part of the family. Tim followed up with us after the purchase to be sure everyone was OK, and recently, he even touched up some ugly door dings for me! I would highly recommend Tim to anyone looking to buy a car. More

Great Customer Service We had great experiences with Tim Jones. He worked to find us exactly what we needed at a very reasonable price. We have bought 2 cars from him and we We had great experiences with Tim Jones. He worked to find us exactly what we needed at a very reasonable price. We have bought 2 cars from him and we will shop there again! More

Tim Jones My new husband and I went to purchase our first car. Tim was super helpful and friendly. He was very honest with us. We came in knowing nothing about My new husband and I went to purchase our first car. Tim was super helpful and friendly. He was very honest with us. We came in knowing nothing about buying a car and left feeling like we learned a lot and got the best deal for our money. The whole process was very quick and we are very happy with our purchase. Tim even checked up on us a couple months later to make sure we were still happy with it. Great customer service! Being young, we had bad experiences at other dealerships (I.e. People not taking us seriously, thinking we were kids who just wanted to test drive the cars for fun), but Tim treated us like adults and serious customers, which we were. Tim and Townsend Honda will definitely get our business again! More

Mazda I feel like Tim is an upstanding guy! He has always gone out of his way to help us, even going with us to other local, partnering dealerships to ensu I feel like Tim is an upstanding guy! He has always gone out of his way to help us, even going with us to other local, partnering dealerships to ensure we got the right car for our growing family. He is knowledgeable. The financing staff member (whose name I am unable to recall, Bill, maybe) was great and got us financed with a great rate even when financing looked doubtful (we have only financed our home prior to this). Overall, Townsend Honda has been wonderful! I would definitely recommend starting your car search here! More

Tim was great! He was very friendly and helpful. I love my new Honda CR-V! They helped me get the one I really wanted. Thanks again! :) my new Honda CR-V! They helped me get the one I really wanted. Thanks again! :) More

Went to buy a car but so happy I didn't. Was getting a 2011Honda accord from Debra. She was so sweet (which was an act) like she really wanted to help me. When I got to finance the guy started trying to a 2011Honda accord from Debra. She was so sweet (which was an act) like she really wanted to help me. When I got to finance the guy started trying to get me to purchase Extra Gap so I told him I was going to wait and see if I wanted it or just find another car. Had written a check to them and told Debra to hold it and not deposit and she said ok. To make the story short they took money out of my account for a car I never took off their car lot. Cliff the manager was not understanding and seemed as if I was his problem. I incurred an returned check fee and never told them to deposit the check. The sales team there are very unprofessional and only want your money. Townsend Honda sucks!! More

I have been getting work done on three family Hondas at Tuscaloosa Townsend for many years and have now bought two Hondas there in recent years. The attention I get from the staff is always courteous and Tuscaloosa Townsend for many years and have now bought two Hondas there in recent years. The attention I get from the staff is always courteous and honest. Staff appear to know their jobs well so that any technical questions get ready answers. Special deals on work done there for me have been the rule. I often come by in person and ask questions or schedule work to be done in an informal way. My problems always get resolved to my satisfaction. Working with the sales staff has been a pleasure as well. They know their product and are eager to please. I would recommend this dealership highly for the staff and the wonderful cars. More

I found the perfect car for me and also got car insurance for half of what I had been been paying for an older vehicle! for half of what I had been been paying for an older vehicle! More

We started looking for a smaller vehicle for my husband to trade his truck for. We had lots of specifics that we needed, such as, excellent gas mileage and that it would be able to fit 3 carseats in the ba to trade his truck for. We had lots of specifics that we needed, such as, excellent gas mileage and that it would be able to fit 3 carseats in the backseat. Tim helped us find just the right thing, after LOTS of looking! It was a good price and has saved us lots on gas already. We enjoyed working with Tim because he wasn't satisfied until he found us just what we needed and he was friendly without being pushy. More

I was initially looking for a car for my son. Then Tim introduced me to my baby... My 2010 Acura TL is now a part of our family. I ended up giving my Honda Accord to my son and now we are all happy. Thank introduced me to my baby... My 2010 Acura TL is now a part of our family. I ended up giving my Honda Accord to my son and now we are all happy. Thanks for everything Tim, you are the best! More