Townsend Honda

The reason I give the car dealership top rating is the excellent customer service. I had not intended to buy a new car now but after talking with Donna for a couple of days I made up my mind it was the ri excellent customer service. I had not intended to buy a new car now but after talking with Donna for a couple of days I made up my mind it was the right time. She explained financing and all the features the car had without pressuring me. I realize by buying a Honda accord the gas mileage would be great and this car has such a wonderful look about it . Brody, Donna's supervisor handled all the paper work and we were out of there n less than an hour. He also was so pleasant, we drove 2 hours to buy from Townsend Honda.I was really pleased to finally buy a car without feeling I was uner the gun. Thanks for letting me give this experience a excellent rating. Carrol Groebner More

My husband and I purchased our third Honda from Townsend Honda, and we would highly recommend them to anyone. Even though we had to drive a bit out of the way to get there (We're from Birmingham--the last Honda, and we would highly recommend them to anyone. Even though we had to drive a bit out of the way to get there (We're from Birmingham--the last two Hondas came from local dealers), I would do it again without hesitation. My experience was markedly better, the atmosphere was more relaxed, and our sales person, Selma Hill, was wonderful and never pressured us at all (Thank you!). The price was also the best we found, plus the sales tax was less than in Birmingham, saving us several hundred more. I have already told several family members and friends about them. A car dealership with excellent customer service and fair prices--what a great find. More

We have been shopping for a new used car for some time. We came to AL from MS because of the great deal and service received from Cliff Clark. I got a used Honda CRV that I love at a great price. The who We came to AL from MS because of the great deal and service received from Cliff Clark. I got a used Honda CRV that I love at a great price. The whole process took 1 1/2 hours and we were on our way home. We got a great deal on our trade-in and the overall transaction went very smoothly. I will certainly recommend Townsend Honda to anyone. More

I started looking for a car via the internet.. inquired several places but NO ONE responded as Brody did. He was accurate, knowledgeable and replied almost immediately. He answered all my stupid questions several places but NO ONE responded as Brody did. He was accurate, knowledgeable and replied almost immediately. He answered all my stupid questions and had the lowest doc fees of anyone around. All employees were friendly and the fastest deal I have ever made... Would HIGHLY recommend and already have to several people. Will buy from there again.. Janet Williams More

I called and asked for an out the door price on an 07 Fit and was quoted $16304.00. Was better than other dealers so we went. The car was actually to be purchased by my father-in-law who is 75 years old. and was quoted $16304.00. Was better than other dealers so we went. The car was actually to be purchased by my father-in-law who is 75 years old. Once they got him in the finance office, they charged him MORE than sticker and added a $495.00 pins tripe that was not requested! Ended up filing a BBB complaint against them to which thye replied "you signed the buyers order so deal with it". I would never do business with them again, they are very deliberate in cheating and misleading their customers and not shy about it. They only care about the sale at hand, not future business. More