Toy Barn

Pavel Mikhaylyuk made my wife and I’s purchase of our ZO6 easy and enjoyable. I would recommend anyone searching for a luxury automobile in the Columbus, Ohio area to make the time and visit the Toy Barn! easy and enjoyable. I would recommend anyone searching for a luxury automobile in the Columbus, Ohio area to make the time and visit the Toy Barn! More

I *really* wanted to like this dealership, but after 6 weeks of ghosting, broken commitments, and missed deadlines, the only reason I'm giving this dealer 2 stars is because the car I purchased was exactl weeks of ghosting, broken commitments, and missed deadlines, the only reason I'm giving this dealer 2 stars is because the car I purchased was exactly as described, and in near-perfect shape. I finally had to escalate to dealer management to get my title, which was "in process" for 6-8 weeks. They have still not come through with reimbursement for parts I had to purchase to try to fix issues that were supposed to be resolved before shipment. Aug 31 update - after numerous promises from the dealer over the past couple of months, reimbursement has still not been received. Rating has been adjusted as a result. Dec update - reimbursement was finally received, after several escalations with dealer management. Rating adjusted back accordingly. More

Not only did I find my dream car, Greg at the Toy Barn stayed in touch after I got the car home to ensure everything was good. Had my title in no time. I could not be happier! stayed in touch after I got the car home to ensure everything was good. Had my title in no time. I could not be happier! More

Brittany with Toy Barn provided superior service! ! She was professional, extremely knowledgeable, patient, thorough, and kind! ! She was professional, extremely knowledgeable, patient, thorough, and kind! More

At the Toy Barn I was treated like royalty. . This was the best car buying experience I've ever had.. Greg made me feel the most important person in the world.. I'm looking forward to my next . This was the best car buying experience I've ever had.. Greg made me feel the most important person in the world.. I'm looking forward to my next vehicle purchase from Greg and the Barn.. More

Exceptional customer service. Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!! Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!! More

WARNING TOY BARN WON'T SEND YOU TITLE AND THEY DON'T CARE. A lot of people are saying when a car dealer can't get you a title to the car you bought its fraud. I don't know, but a lot of people seem to CARE. A lot of people are saying when a car dealer can't get you a title to the car you bought its fraud. I don't know, but a lot of people seem to have that opinion. I purchased a vehicle from Toy Barn on 03/31/23. I still don't have a title. They promised it by the end of week multiple times, and it never happens. Joe Casa keeps telling me he will "check with staff" and get back to me and doesn't. I am going to have to get my 4th temp tag next week and have had to file a complaint with the Ohio Attorney General. Make your life easier and don't do business at Toy Barn. They are making their failure my problem and it's a waste of time. More

Sellers Beware! They contractually strung me along for 3 weeks promising a wire virtually every day and couldn't pay. Even pushed me to overnight title without any They contractually strung me along for 3 weeks promising a wire virtually every day and couldn't pay. Even pushed me to overnight title without any payment or specific time frame for payment. Be aware there may be financial troubles! More

I bought the cheapest car that Toy Barn will most likely sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and E sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and Eduaruo.) Turns out the Sales/finance person didn't record my social security number properly and the title couldn't be processed. I had to repeatedly call the dealership to find out what was going on. Brittany was awful to talk to and would not take my calls or requests seriously with vague answers and not getting a manager involved when it was clear there was an issue. Thankfully, when I finally went into the dealership, Chris was able to help and get this figured out. Hand delivery of the title was a nice touch. This dealership is really cool and full of supercars, so I hate that this was my actual experience with this dealership. Suggestion: put checks and balances in place so someone will reach out appropriately if there is an issue on the dealer application. Also, have someone else answer the main line. More

ALL-STAR TEAM & VEHICLES! Hands down the best car buying experience we have ever had from start to finish. This dealership is something special with Eduardo (in Sales) and Za Hands down the best car buying experience we have ever had from start to finish. This dealership is something special with Eduardo (in Sales) and Zack (in Financing) to their team of service professionals working together to put the perfect package together! They also have all the best contacts that helped us easily sell our existing lease vehicle. Totally seamless processes and it was fun!!! Will buy from them again and again! More