Toy Barn

Worst dealership and employees I have ever encountered I have Purchased a 2016 Mercedes c63s AMG which had 2000 miles from this dealership. So, I have been waiting for my title for little over a month n I have Purchased a 2016 Mercedes c63s AMG which had 2000 miles from this dealership. So, I have been waiting for my title for little over a month now and my paper copy license plate is about to expire in 3 days however, every time I called the dealership to communicate with my dealer and Sarah in the title department, things didn't go smoothly at all. Sarah has been telling me that she has already processed my title and it will be at my mail box shortly which never happened up to this point. As my paper license plate is about to expire in 3 days, I called Sarah again yesterday who told me that my title was shipped out again two days ago as a regular mail, not as an express mail even though they had delayed this whole process and left me with no time to register my car before its expiration date. Then, I texted my used car dealer Conor who is completely ignoring my messages. This dealership is obviously some privately owned business and the employees that I encountered through my experience were very unprofessional and bunch of fake liars. Plus, Conor even almost ran my girlfriend over by carelessly driving when she tried to get in the backseat as we were taking the car out for a test drive. I tried my best to stay positive and keep neutral relationships with these untrained careless individuals even after all the small incidents that might have been considered unacceptable to many people. I can't get over how ignorant these people are and I am recommending people to never shop at Toybarn. Worst experience of buying a beautiful Amg that has no title. Thank you for wasting my time and my money. More

Customer for life James at the Toybarn was very helpful in my search for my first true sportscar. It took months of searching, but the right car came through. It was or James at the Toybarn was very helpful in my search for my first true sportscar. It took months of searching, but the right car came through. It was originally promised to another buyer, but their financing fell through. When the deal collapsed, James called me right away and secured the car for me instead. Great selection and fair pricing. More

C6 grandsport Had a good experience at this dealership. Friendly staff, great information on the car I bought. Feel like I got a fair deal and everything went extre Had a good experience at this dealership. Friendly staff, great information on the car I bought. Feel like I got a fair deal and everything went extremely smooth. Good experience. More

Great experience Bought an RS5 and employees were friendly and not pushy...also great explaining financing choices. Felt like got fair deal on trade as well, based on Bought an RS5 and employees were friendly and not pushy...also great explaining financing choices. Felt like got fair deal on trade as well, based on blue book values. Only item that was a blemish was that the car's oil level was low as soon as I drove off, but that was an oversight they took responsibility. Highly recommend them overall. More

"Too Cool...For Summer" To Matt Harbold; What a superb experience with Matt, at Toybarn my wife, son, and I had last week buying my 2015 BMW 435I X. I have been watching To Matt Harbold; What a superb experience with Matt, at Toybarn my wife, son, and I had last week buying my 2015 BMW 435I X. I have been watching the market for 6 months not satisfying my quest. My Son Kyle recently bought a BMW X5 from Toybarn an had a great experience, an suggested that I take a look at there on line inventory, I’m from Cleveland, but he told me it would be worth the time and trip. I looked on line, an saw what a great reputation and inventory they had. Contacted one of there team members, Matt, who was most knowledgeable of his cars and on the BMW of interest, even other BMW dealers I have had contact with, could not match Matts knowledge. His non push attitude made me very comfortable and pleased with his professional stance and representation of his Cars, Company and most important, ME. For I have not purchased a car in 18 years, and here I’am starting the purchase process by phone with Matt and have not even touched the car yet. Matt took time describing every detail of the car with me until I was satisfied with all my questions. I’m a very analytical kind of guy, sorry Matt. But thank you for making this all possible. Went down to Columbus the following day to meet up with this wonderful young man an the car. Was so impressed with everything he represented, my wife took a photo of him, me and of course my new BMW 435i X. Matt thank you for making a dream come true. I know I’m suppose to say good luck to your future. But luck has nothing to do with you, for you manage your lifestyle with perfect dignity and respect with everything you are in touch with. Your love for family, job an life, Shines. Toybarn is truly fortunate to have you on there team. I personally approve an I hope Toybarn agrees to a 25% pay raise for you. I’m truly enriched to have come across your path. Thank You Matt.Thank you. Denny, Roseann, Klye Gumto More

Best car purchase experience ever!! The Toy Barn is without a doubt, the best car dealership I have ever dealt with. Starting with Conor Maguire my salesman. He is personable, well in The Toy Barn is without a doubt, the best car dealership I have ever dealt with. Starting with Conor Maguire my salesman. He is personable, well informed about his inventory and willing to take the time to find the best car deal for me. Ending with Mike O'brien who gave me the best auto finance experience I have ever had. More

Great Experience! We came in not sure if we wanted to buy and Connor offered help and wasn't pushy. We ended up driving away with a vehical we love! Thanks for working We came in not sure if we wanted to buy and Connor offered help and wasn't pushy. We ended up driving away with a vehical we love! Thanks for working with us and helping us get what we wanted at a price we were comfortable with! More

Great experience Not your typical car dealer. Actually, they take the time to listen and care about what you are looking for. Would highly recommend Matt and The Toy Not your typical car dealer. Actually, they take the time to listen and care about what you are looking for. Would highly recommend Matt and The Toy Barn. More

Great Experience Quick, easy, professional. Excellent inventory. We came from Florida and Matt was great. He made the entire experience excellent. Strongly recommend i Quick, easy, professional. Excellent inventory. We came from Florida and Matt was great. He made the entire experience excellent. Strongly recommend including the Toy Barn your on line searches for high end vehicle purchases. More

I want to buy all my cars here! We bought the least expensive car on their lot and they treated us like Royalty. Chris made sure we were 100% satisfied and everybody working there s We bought the least expensive car on their lot and they treated us like Royalty. Chris made sure we were 100% satisfied and everybody working there seemed as excited for us as we were. We drove over from Indianapolis to test drive and check out the car but I would now buy one from them just on their word alone for condition. 24 hours later we are still talking about what a great buying experience we had! . More