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Toyota 101

Redwood City, CA

4.9
896 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 896 reviews

December 04, 2016

Love Toyota 101! This was my 5th truck from 101 and I always have a great experience. Andy, Marsellis and Bret were great to work with. Thank you! More

by Whc415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Bret Chan
Dec 12, 2016 -

Toyota 101 responded

Thank you for taking the time to share your delightful review on DealerRater. I am thrilled to hear that we have exceeded your expectations! Toyota 101, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Andy, Marcellis and Bret who provided excellent service to assist you with your requirements. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

November 30, 2016

"relaxed car purchase" We haven't purchased a new vehicle in eleven years. Partly because our Toyota RAV4 has been great but partly because I used to hate the car buying dan More

by firefighter steve
Price
Recommend Dealer
Yes
Employees Worked With
Cherif Abbes, Galina Fedorova
Dec 12, 2016 -

Toyota 101 responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Cherif. I will make sure to pass on your kind words to he and the team. I am equally pleased that you are enjoying your car. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman General Manager

November 30, 2016

Pleasant car buying experience We recently purchased a new Toyota Highlander from Toyota 101 and I was prepared for a stressful negotiation process. My wife and I were pleasantly s More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K. Lee Hamady, Andy Long, Bret Chan
Dec 12, 2016 -

Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

November 29, 2016

fixed a nagging problem the frist time MR Denny Stange fixed a nagging problem i had that nobody could fix.I had my truck back in day.Mr stange helped my son buy a new car there hassle free More

by MY S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Denny Stange, Denny Stange
Nov 29, 2016 -

Toyota 101 responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. I also appreciate your feedback on how you have been our long term customer. Again, thanks for the gift of feedback and we look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

November 28, 2016

Outstanding professionals and service for decades I've tried many Toyota dealers and service departments over the past 30 years. Toyota 101 and my key Toyota 101 employee is Denny Strange. Denny is More

by Rock Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Strange, Curt Petersen, Todd Welch, Josh Perez, Eric Rule, Denny Stange
Nov 28, 2016 -

Toyota 101 responded

I am delighted to learn that you have enjoyed your service visits! Thank you for sharing your favorable review of our Service Department and Denny Stange. Thank you also for your kind words concerning our other service staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

November 28, 2016

Best service writers and technicians you can hope for. I have been taking my 2000 Tundra to Toyota 101 since 2002. Denny Stange has been my service writer from day one, and I wouldn't trust my vehicle to a More

by Jimmy dk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Stange, Curt Petersen, Denny Stange
Nov 28, 2016 -

Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Parts and Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

November 28, 2016

Here is another 6 star vote for Toyota 101 and Denny Stange For over 12 years of service, and for several new Prius purchases, Toyota 101 has been great. Excellent service, competent people. My next car purchas More

by Bert P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny Stange, Customer Relations Mgr, Curt Petersen, Todd Welch, Josh Perez, Denny Stange
Nov 28, 2016 -

Toyota 101 responded

Thank you for taking the time to share your delightful review on DealerRater. I am thrilled to hear that we have exceeded your expectations! Toyota 101, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Denny who provided excellent service to you. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

November 26, 2016

NO pressure shopping Eric Sukhee was a pleasure to work with--patient (even with our 2 little kids with us!), knowledgeable, and friendly. Got us a great deal! Galina in f More

by Newtome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sukhee, Galina Fedorova
Nov 26, 2016 -

Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team, Eric and Galina and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

November 26, 2016

Super helpful and quick! Arnel was extremely fast and helpful! I was new to the whole buying a car process, but with his help, I was able to understand entirely. I was convinc More

by illiee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnel Leyco, Bret Chan
Nov 26, 2016 -

Toyota 101 responded

I am delighted to learn that you have enjoyed your sales visits! Thank you for sharing your favorable review of our Sales Department and Arnel Leyco. Thank you also for your kind words concerning our Finance staff particularly Bret Chan which I will surely pass on to our Sales Manager & his team. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

November 22, 2016

Exceptional service and sales experience from Frankie Chau! Frankie Chau was a very good salesman. I have bought a total of 3 cars over the years with Frankie. He is a very honest salesman. He explains and give More

by Douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Chau, Andy Long
Nov 26, 2016 -

Toyota 101 responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Frankie and Andy. I will make sure to pass on your kind words to them and the entire team. Thank you for putting your trust in us, it really means the world to us. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman General Manager