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Toyota Bountiful

Bountiful, UT

4.3
1,546 Reviews

2380 South Highway 89

Bountiful, UT

84010

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Showing 1,546 reviews

April 28, 2026

Randi was very personable and helpful. She made me feel like she cared about me and was honest about the needs and recommendations for my car. More

by Darryl B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Hommes
April 16, 2026

We have purchased 5 new vehicles from this dealership and have serviced all of them there. We’ve always been treated competently and courteously. More

by Dgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Lundy, Jace May, Shae Renn
Apr 17, 2026 -

Toyota Bountiful responded

We’re grateful for your continued support and kind words about our service team! We look forward to seeing you again at Performance Toyota Bountiful!

April 16, 2026

I have had my 2017 Avalon service at this dealership since 2018 and they have always done an excellent job of keeping the car in tip top shape. They have an outstanding team in their service department More

by DavidGeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Judkins
Apr 16, 2026 -

Toyota Bountiful responded

David, we're grateful for your trust over the years. Here’s to many more smooth miles ahead! - Performance Toyota Bountiful

April 12, 2026

Took my car in to have some detail work done on it and came out with more scratches on it than when I took it in. They sent it through an older car wash and the car ended up with scratches on the hood tha More

by rwarner679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hatch
Apr 14, 2026 -

Toyota Bountiful responded

I'm sorry for the inconvenience you've experienced. As explained during our conversation, we do not believe the car wash is what caused the damage to the hood of your vehicle. We did try to buff the surface in good faith, but the scratches were too deep. It's extremely unlikely that a car wash would cause this; we believe the damage is a result of another incident entirely. Let us know if you have any additional questions. Best, Elliott Simon - Service Manager - 801-294-2217

April 09, 2026

They're always pleasant and hustle my service through. They make it worth the drive from Seattle. More

by slalom93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 10, 2026 -

Toyota Bountiful responded

Thank you for your confidence in Performance Toyota Bountiful, and for your business. We are grateful to have you as a customer!

January 05, 2026

I am leaving this review specifically because of Bobby Cuevas. My initial experience working with Ivan during the purchase process was extremely frustrating and, if that had been the end of it, this wo More

by mccloudhouse
Recommend Dealer
Yes
Employees Worked With
Bobby Cuevas
August 12, 2025

Freak Thanksgiving snowstorm in Torrey, Utah, Capital Reef area. Snow and ice built up on passenger side window of our Prius overnight. Attacked the ice with the wrong end of a broom - not a good idea! More

by mgbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wells
Aug 14, 2025 -

Toyota Bountiful responded

Thanks for sharing your experience, Mgbill! We're thrilled to hear that we could help get your Prius back in shape after that unexpected snowstorm. It’s great to know you enjoyed your Thanksgiving too. Safe travels, and we’re here for any future needs!

June 14, 2025

I had a problem with a communication module on my 2023 Toyota Tacoma.. Service Advisor John Judkins was superb. He showed genuine interest in solving the problem and exhibited great follow through. Aft More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Judkins
Jun 30, 2025 -

Toyota Bountiful responded

Thanks for the fantastic feedback, Ron! We're thrilled to hear about your positive experience with John and our service team. It's great to know we could help resolve your issue quickly. Your satisfaction is our top priority, and we appreciate you choosing us for your Toyota needs!

October 01, 2024

ago *Update: I think the reason they lied is because they knew there were problems with the car. The mechanic I took it to said that the mileage of 50k on the car doesn’t seem possible based on all the More

by Criches13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Christison, Alex Sturgeon
Oct 08, 2024 -

Toyota Bountiful responded

Criches13, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system with the screenname used for this review. Please give, Crystal, our guest relations manager, a call at (801)683-2295 so we may forward this information to management. We sincerely value your business and your feedback. Thanks!

March 02, 2024

This is the worst Toyota dealer in Utah. Do not go to them, they sale misinformation. It took me 7 days to get my loan through Toyota financial after they CHANGED my trade in agreement aft More

by UDTaustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Jewell, Casey Nordgren
Mar 25, 2024 -

Toyota Bountiful responded

UDTaustin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system with the screenname used for this review. Please give, Crystal, our guest relations manager, a call at (801)683-2295 so we may forward this information to management. We sincerely value your business and your feedback. Thanks!

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