Toyota Bountiful

Went in for an oil change and front end alignment. They centered the steering as asked, however the truck still pulls to the right and is not aligned. Very frustrating to say the least. I should be re They centered the steering as asked, however the truck still pulls to the right and is not aligned. Very frustrating to say the least. I should be refunded the alignment charge. If a company provides a service and that service is not done correctly, then if they had any integrity, they would refund my money. More

I love Toyota Bountiful! They’re very trustworthy and I’m always treated with the best customer service! They’re very trustworthy and I’m always treated with the best customer service! More

Nothing but quality service and customer care from the service department and Zak in particular. service department and Zak in particular. More

Everything seemed to proceed as I expected. The few issues that did arise were handled by McKay, my representative, which saved me a lot of time and hassle, which I greatly greatly appreciated The few issues that did arise were handled by McKay, my representative, which saved me a lot of time and hassle, which I greatly greatly appreciated. We will certainly keep this dealership in mind for our next 4Runner. More

Asked for additional assistance to get a broken tail light reflector replaced. A cocky male employee in the vicinity commented that it will be expensive- at least $10k. Another employee commented that t light reflector replaced. A cocky male employee in the vicinity commented that it will be expensive- at least $10k. Another employee commented that this one guy is new and doesn’t know anything. Poor overall conduct. Never received a quote on the tail light reflector replacement or any comments on appts to follow up. More

High quality service fair price reasonable waiting time. The technicians know what they do and it makes me more confident on my driving The technicians know what they do and it makes me more confident on my driving More

My only complaint is that appointments appear to be meaningless. Every time I have gone there with an appointment I’ve had to wait approximately 1 hour + before they started servicing my car. No comp meaningless. Every time I have gone there with an appointment I’ve had to wait approximately 1 hour + before they started servicing my car. No complaints on the service or the personnel, as they are very helpful and courteous. More

Great service representative Brittani. Provided detail information on what my car need. My appointment was not in your system but she worked me in. That part of your device for appointment Provided detail information on what my car need. My appointment was not in your system but she worked me in. That part of your device for appointment is poor. More

Jack was the best customer service advisor I’ve had at Performance Toyota. He deserves some kudos for his courteous and friendly attitude. Performance Toyota. He deserves some kudos for his courteous and friendly attitude. More

Meet me with smile, do everything nice and quickly. I 9 years bring my 5 cars here and I am very happy. I 9 years bring my 5 cars here and I am very happy. More