Toyota Bountiful

We have purchased 3 Toyotas in the past 5 years prior to our recent dealings with Jeff Christison. All of the transactions were fairly smooth (except for with a dealership located in Murray who we won't nam our recent dealings with Jeff Christison. All of the transactions were fairly smooth (except for with a dealership located in Murray who we won't name). We finally had taken our business out of state because it just seemed like Utah dealers were more interested in you begging them to sell you a car rather than they need to earn your business. Our experiences had been much better in Nevada and that is where we decided we'd buy all vehicles from now on. In steps Jeff.... on a whim I decided to contact the local dealers for a price via their internet departments before I flew out to Carson City to pick up my new 4Runner or Tacoma. Much to my surprise, I got an immediate response from Jeff at Toyota of Bountiful, and not only was his price right on target, it was a local deal so I wouldn't have to fly to Nevada again! Yahoo! Jeff was extremely helpful through the whole process. Kind and genuine. He's the most honest man I've dealt with in the car business and genuinely cares about his customers. He went above and beyond to make my family feel welcome at the dealership, and when it was all said and done and the exact vehicle I wanted wasn't on the lot he just said "No pressure, we've got one in the pipeline we'll get and I'll give you the price we talked about." (Which was an amazing price!). I'm no rookie when it comes to car buying, and I've dealt with the best of the best and sadly the worst of the worst. Jeff is literally the best of the best of the best. Never have I been treated with as much kindness and respect. To top it all off... when my vehicle arrived my bank acted like a bunch of clowns and Jeff just held the vehicle from being sold for me and we worked out the issues the next day without a problem. Then when I got the check for the vehicle, but wasn't going to be able to get a ride to Bountiful from Orem that night because of a recent back surgery, then Jeff just drove the thing down for me and brought the remaining paperwork for myself and my wife to sign. He and one of the lot techs just caravaned down to our house together and Jeff came in and finished the deal in our home outside of his normal worktime (about 9:00 at night) because it wa most convenient for US. What a guy! I will never buy from another dealer again. That's a promise. I will call Jeff first every time and we'll strike a fair deal for both of us. Maybe I just gave up all of my bargaining power by saying that... but Jeff isn't the type of guy that would use a positive review against a buyer. :) He's a genuinely good man that works in a field where there are some that give the whole business a bad name. He knows his stuff. His co-workers are all friendly as well, and as I've had a question here or there about different features or special order accessory parts Jeff has emailed or called back almost immediately with all of the info I need. He won't sell you something you don't need, he won't badmouth other dealers, he won't even badmouth other car manufacturers. He just does his best to help you as a customer locate the vehicle you need and frankly I can't tell you how much that means to me. It takes 75% of the stress out of the process because there is no hard sell. Just an honest guy who is great at what he does. I'd absolutely recommend this dealership for your new car purchases. I've worked in the business as an independent mechanic and I've sold quite a few vehicles myself on my own, but I've never encountered somebody with the knowledge and all around good that Jeff has. I am NOT the type to write online reviews, but for Jeff, I'll gladly vouch for him any day and would give him a personal reference to anybody who asked. Top notch guy, top notch dealership, and I didn't have buyer's remorse for 1 second. That's a first for me in the car buying experiences of my life. Thanks Jeff! We're loving our new Tacoma!!! More

I enjoyed working with Chris Sanchez at Toyota Bountiful. Chris was very patient and did not try to pressure me. Several other staff thanked me for my business. I had my daughter with me and Chris would r Chris was very patient and did not try to pressure me. Several other staff thanked me for my business. I had my daughter with me and Chris would routinely offer her food or drinks. More

Corey and clay were awesome!!!! They got me exactly what I wanted and no fuss. Didn't take long at all. That's exactly what I wanted. I hate buying vehicles and they made sure that I didn't have to wait any I wanted and no fuss. Didn't take long at all. That's exactly what I wanted. I hate buying vehicles and they made sure that I didn't have to wait any longer than necessary. They did a terrific job and I highly recommend them. I will buy my next vehicle from them! More

James was patient and knowledgeable about the car I wanted to purchase. He was willing to help me, as a new hybrid owner, to learn the differences I could expect from my truck. The car I was interest wanted to purchase. He was willing to help me, as a new hybrid owner, to learn the differences I could expect from my truck. The car I was interested in was not available for a week and true to his word he called when it came in and I purchased it. James and Matt made the purchase and pick up fairly quick and painless. James has followed up a couple of time to check on my satisfaction. More

I had a pleasant experience buying a new corolla at Toyota Bountiful. Trevette Dolan was helpful over the phone and helping me find the model of corolla that I wanted. She also set an appointment tha Toyota Bountiful. Trevette Dolan was helpful over the phone and helping me find the model of corolla that I wanted. She also set an appointment that fit my schedule with another salesperson, Cameron Pringle. When I got to the dealership, they had the car set aside with a sign in it for me! It was great! Cameron made the buying process easy and answered all my questions. I came in pretty late on a Saturday and they were still willing to help me. The sales staff gave me a great deal and handled my out of state registration situation without a hassle. Thanks Toyota Bountiful! More

This was the best experience I ever had buying a car. Attentive and friendly staff who were helpful rather than pushy. They surprised me with the quality and value and service I got. Attentive and friendly staff who were helpful rather than pushy. They surprised me with the quality and value and service I got. More

Cameron was great, he even picked me up from the airport a few times as my car was getting serviced at the dealership. It helped so much and was definitely a factor in where I purchased my car. The paperwor a few times as my car was getting serviced at the dealership. It helped so much and was definitely a factor in where I purchased my car. The paperwork signing took a little longer than I would have liked due to a broken printer and then there was an error that they had me come in and correct, but the staff was so friendly and helpful it more than made up for it. More

We worked with Jim Sullivan. We enjoyed his knowledge/experience, but yet no pressure attitude. He was very helpful,thorough and friendly. He wanted to make sure our experience was good. Our c knowledge/experience, but yet no pressure attitude. He was very helpful,thorough and friendly. He wanted to make sure our experience was good. Our car was full of gas. The service people didn't touch up a couple of small paint dings. We will take the car back for that and our gas will be reimbursed for the trouble of having to come back. The dealership is in Bountiful, Utah and we are in Provo, Utah. We put a down payment on a car, but we had a week to make a final decision and pick the car up or get our down payment returned. During that week a sales manager called us on the phone. We felt pressure from him which we thought was unnecessary and it almost nixed the sale. We did not feel pressure from Jim. We would recommend Jim as a sales person at this dealership. More

We dropped into Toyota Bountiful to look for a used FJ Cruiser. Bill was there to help us with the test drive and to get us the right deal for the truck. What we really loved about bill was that he work Cruiser. Bill was there to help us with the test drive and to get us the right deal for the truck. What we really loved about bill was that he worked with us, not against us when discussing pricing and payments with upper management. It made us feel like he was on our side and wanted to get us the best deal, which we believe he did. Thanks again Bill, call me when our parts you ordered for us come in! Derick and Shelby More

Sales person was deceptive about the condition of the car. Tires were cupped and make a noise at high speed. He turned the radio up during the test drive to mask the sound. Finance manager told me I was car. Tires were cupped and make a noise at high speed. He turned the radio up during the test drive to mask the sound. Finance manager told me I was signing a Power of Attorney so that, if the payoff balance was less than what was on the contract they would give me back the difference, they didn't and it was $422 different. Salesman told me it would be $2000 to replace the touch screen Nav system and then put in an aftermarket system that retails for $1000, not the OEM Nav system. Most of the steering wheel controls no longer do the functions they are designed/labeled for. I was duped! My temporary license has expired after six weeks and I have not received my regular plates. More