Toyota Bountiful | Page 49

Andrew in the serice department did a great job of getting my prius serviced and testing the high voltage battery. The service manager Mike really understands the prius hybrid power train and gave getting my prius serviced and testing the high voltage battery. The service manager Mike really understands the prius hybrid power train and gave me data that showed that my battery was losing performance, but the cells were aging uniformly. More

Great experience today with Juston Brimhall Justin Brimhall and the stuff were wonderful today at helping us find a car for a great price and was very well informed on the features of the car. Justin Brimhall and the stuff were wonderful today at helping us find a car for a great price and was very well informed on the features of the car. Was offered waters while waiting and they all really were friendly and made you feel at home. Would highly recommend going here. More

They are usually ready to assist when you arrive on site. The staff is friendly and helpful. The waiting area is great when I used it. The staff is friendly and helpful. The waiting area is great when I used it. More

All I heard was can't. Can't do this, can't do that. Well I can't use or recommend this service department for future needs Well I can't use or recommend this service department for future needs More

TERRIBLE Experice I have gone to this dealership literally for years and loved it, until now. If I could give it negative stars I would. I have been driving a Toyota I have gone to this dealership literally for years and loved it, until now. If I could give it negative stars I would. I have been driving a Toyota Highlander and wanted to trade for a Rav4, did this and about 18 hrs. later changed my mind and returned to the dealer with less than 5 miles on the already used Rav4 . They refused to cancel the contract and simply give me my Highlander back. So I lost money when they charged me money on the "trade in" for the Rav4 and then a ton more money on having to "purchase" my Highlander back from them. In total they screwed out of $7500.00 for me having the vehicle for less than 18 hrs., they did nothing to the Highlander, buy and oil change and I did nothing to Rav4. I know that during this Pandemic of 2020 even the dealerships are desperate, but come on, this is simply pathetic, they walk away fat and happy and I walk away with negative equity! (which I didn't have before) More

I appreciate the honesty and personal touch. Friendly but direct. I will check in with them again on my next purchase. Prices are fair as well and that's always a good thing. direct. I will check in with them again on my next purchase. Prices are fair as well and that's always a good thing. More

I appreciated that the inside of the car was clean with no oil or grease smudges and the engine compartment was clean. I am always leary of having service done because mechanics don’t seem to care about cl no oil or grease smudges and the engine compartment was clean. I am always leary of having service done because mechanics don’t seem to care about cleanliness. More

Toyota Bountiful does a great job. I like the text explaining the things the car could use. The service advisor Mark, was very friendly and polite. The dealership was clean as usual. It was awesome th explaining the things the car could use. The service advisor Mark, was very friendly and polite. The dealership was clean as usual. It was awesome the way they had it setup for virus control. I didn’t have to touch anything. When I get ready for a new car I’ll buy at your dealership More

Great service as usual. Grady was great. They kept everything very clean through this covid 19 times, had everything marked that you couldn’t use. everything very clean through this covid 19 times, had everything marked that you couldn’t use. More

I called as a new customer, and I needed something small and quick at the end of the day. Mark took care of me as if I was a longtime customer with a big job. Thanks, Mark! and quick at the end of the day. Mark took care of me as if I was a longtime customer with a big job. Thanks, Mark! More