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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.9
1,276 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,276 Reviews of Toyota Carlsbad Parts & Service

July 20, 2026

Very courteous, efficient, and made you feel like they would take good care of your car. More

by Angiedebruyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jul 21, 2026 -

Toyota Carlsbad Parts & Service responded

Angie, We're so happy to see you drove home satisfied and received the 5-star service you deserved. Thanks for choosing us for your vehicle needs and thanks for this 5-star review. Until next time. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 20, 2026

I've had my vehicle serviced at Carlsbad Toyota since it was new (7 years). I heard horror stories about other dealers but here they take customer satisfaction very seriously and I've never had an issue. More

by Ray H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 20, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for your loyalty to us here, Ray! We're so lucky to have you as a valued customer and we can't wait to work together for another 7+ years! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 19, 2026

Pete was my service representative. I arrived early and my car was taken ahead of time. Pete reviewed the cars history. He recommended oil change and tire rotation. Since I had had new More

by 1120H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Jul 20, 2026 -

Toyota Carlsbad Parts & Service responded

We're here to help and are happy to see that Pete and our team took great care of your vehicle. We're glad that you drove home completely satisfied and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 15, 2026

Gracias Ari por tu trabajo. Todo el servicio estuvo excelente, fue muy eficiente y rápido . More

by darh38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
Jul 15, 2026 -

Toyota Carlsbad Parts & Service responded

Nos complace mucho saber que recibió un servicio rápido y de calidad por parte de Ari y de nuestro equipo. Agradecemos tanto su preferencia como sus comentarios y esperamos poder atenderle nuevamente en el futuro. Saludos, Vanessa Rodriguez Directora de Relaciones con el Cliente vrodriguez@toyotacarlsbad.com 760-918-3795

July 13, 2026

You did not put back on tire cap. You left a tire severely over inflated compared to other 3 tires More

by scott.hemerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tire guy
Jul 13, 2026 -

Toyota Carlsbad Parts & Service responded

Scott, We apologize for the inconvenience caused by the missing tire cap and the tire pressure concern. We understand how important it is that your vehicle is returned properly after service, and we appreciate you bringing this to our attention. We would like the opportunity to make this right and inspect your vehicle to address your concerns. Please contact me directly and let me know when you would like to come in, and we will be happy to assist you. Thank you for choosing Toyota Carlsbad, and we appreciate the opportunity to improve your experience. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 13, 2026

Effecient, vehicle finished when promised, And Service Rep Teresa went out of her way to give service better than excellent. Thank - You Teresa!✔️👏 More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Jul 13, 2026 -

Toyota Carlsbad Parts & Service responded

Antonio We're so happy to see that everything went seamlessly during your service visit with Teresa and you drove home satisfied. We hope that your Toyota is treating you well and we can't wait to see you next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 12, 2026

I have been using your service for many years and have always had excellent work done. Keif Ramstad has been my service manager for many of those years and has taken good care of getting my older car ser More

by bfricke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif Ramstad
Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks for your loyalty to us here! We're lucky to have you as a valued customer and we can't wait to continue to work together for many more years to come! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2026

Excellent service by Noah( Toyota Advisor). Keep up the good work & thank you to all the service staff/ worker. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah ( advisor)
Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Thanks, Jenny! Happy to see that Noah provided you with quality service and happy to see that you drove home satisfied. Until next time! Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2026

The Services were thoroughly rendered in a friendly manner and my transportation needs were well accomendated. More

by Steve Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra
Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Steve, We're here to help and are pleased to see that our team was extremely accommodating. We appreciate both your business and your feedback, and we can't wait to continue to assist with all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

July 11, 2026

We were very pleased with Kevin our Serviceman and with the free inspection ,oil change and alignment. We will be back for suggested maintenance and brakes. kevin was very attentive to our needs and conc More

by paul.slonaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Jul 12, 2026 -

Toyota Carlsbad Parts & Service responded

Hi Paul, We are lucky to have Kevin on our team and it's no surprise to see that he took great care of you and your Toyota. We'll be sure to share this 5-star review with him and we can't wait to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Director vrodriguez@toyotacarlsbad.com 760-918-3795

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