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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,062 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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1,062 Reviews of Toyota Carlsbad Parts & Service

April 06, 2025

Happy with the service. Anita Spears, the service advisor, was awesome, very patient and helpful with all my questions. Vehicle was ready on time, prompt paperwork and billi More

by Nisheethg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
Apr 07, 2025 -

Toyota Carlsbad Parts & Service responded

Anita is a great asset to us here and it's no surprise to see that she worked hard to ensure that your service experience was seamless. We can't wait to share this 5-star review with her and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 31, 2025

They did an awesome job getting my truck in and getting the recall done Especially Jenifur she went over and beyond what I could’ve expected This was for the Toyota parts and services in Carlsbad More

by Seaweed949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
Apr 01, 2025 -

Toyota Carlsbad Parts & Service responded

We're here to help, and glad to see Jennifer and our team went above and beyond to assist you. We're happy to see that you're satisfied and we're looking forward to working together again in the future. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 31, 2025

Excellent customer service! !. My vehicle needed a check on something and I had to leave it overnight. They gave me free rental car and car wash voucher!! More

by Jyotika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Ramirez
Apr 01, 2025 -

Toyota Carlsbad Parts & Service responded

It's great to see that our team was accommodating and you're completely satisfied! We appreciate you choosing us for your Toyota needs and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 30, 2025

Quick in and out. Excellent service writer and finished ahead of schedule! Thank you for taking us in at the last minute! More

by bfoulk5942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 31, 2025 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We're glad we could accommodate you and get you in and out of here in no time. We appreciate you sharing your experience and we're here for all of your future Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 22, 2025

Always the right choice for service, parts or my next car or truck. I give you 5 stars More

by gryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif Ramstad
Mar 24, 2025 -

Toyota Carlsbad Parts & Service responded

It's a team effort here and a pleasure to see you receive 5-star service from sales, service, and parts. We appreciate you being part of our Toyota Carlsbad Family and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 19, 2025

The whole staff is every professional and attentive. Have been coming here for the past 7 years. More

by htorresh2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
Mar 20, 2025 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 7+ years! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 18, 2025

Everyone that I came in contact with was polite, efficient, knowledgeable, and kind. I will return the service center again. More

by elizabethkline57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloha took care of my service and the two upfront people were very kind
Mar 19, 2025 -

Toyota Carlsbad Parts & Service responded

Elizabeth, It's a team effort here and a pleasure to see that everyone ensured you were well taken care of. We're happy to see you drove home satisfied and we can't wait to provide you with this same 5-star service at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 13, 2025

Service was completed before the estimated time and was very happy with Anita Spears. Thanks More

by nelly.schlotthauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
Mar 14, 2025 -

Toyota Carlsbad Parts & Service responded

Nelly, It's a pleasure to see services were done early and you drove home satisfied. We appreciate you choosing us here for your vehicle needs and we can't wait to see you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 10, 2025

They are very helpful to me. They take care of my car right away nice More

by Gracella112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 10, 2025 -

Toyota Carlsbad Parts & Service responded

Gracella, It's a pleasure to see our team is accommodating and you drive home satisfied. We appreciate both your business and your 5-star review, and we look forward to working together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

March 09, 2025

Dave Ramstad is the best! Love the service. Love my car. Dave Ramstad has helped me for many years. He explains things clearly and is very polite and professional. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Mar 10, 2025 -

Toyota Carlsbad Parts & Service responded

Hi Patricia, Dave is amazing and it's no surprise to see he's provided you with 5-star service over the years. We can't wait to share this with him and we can't wait to continue to work together for many more years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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