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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
925 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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925 Reviews of Toyota Carlsbad Parts & Service

June 30, 2024

Thanks for everything, service are great people or employees are friendly I appreciate what they did. More

by cjovenjonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
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Jul 01, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! Please don't hesitate to reach out should you need anything else. We're always happy to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 30, 2024

I have a 2014 Prius which followed a 2010 model. I’ve had nothing but excellent service after purchase for both cars from Carlsbad, CA Toyota Service. The advisors always do what they can to help me More

by cadreaming50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth
Report | Print
Jul 01, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we look forward to continuing to work together for years to come. Until next time! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 29, 2024

People are friendly and welcoming. Customers are well informed about the services your car needs to do. More

by cochely72@hormail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bixler
Report | Print
Jul 01, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see you receive both 5-star service and communication here. We appreciate you choosing us for your Toyota needs and we can't wait to see you at your next visit. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 28, 2024

Excellent customer service. Updates are timely and concise. I will continue to have my truck serviced here. More

by Bullpen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jun 28, 2024 -

Toyota Carlsbad Parts & Service responded

We appreciate you choosing us here for your vehicle needs and we're pleased to see that you received both quality service and communication. We hope your truck is treating you well and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 27, 2024

staff were very helpful and very attentive to my needs the details of the explanation made it simpler to get more coverage More

by CLAUDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chelsey
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Jun 28, 2024 -

Toyota Carlsbad Parts & Service responded

Claudia, It's great to see our team was accommodating and you're satisfied. We appreciate you taking the time to share your experience and we can't wait to serve you again in the future. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 26, 2024

Excellent service very efficient. Great Customer service.All work performed in less than 1 hour More

by thorpusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Penny
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Jun 27, 2024 -

Toyota Carlsbad Parts & Service responded

Your time is valuable and we're pleased to see our team was able to get you in and out of here in less than an hour. We're glad you drove home satisfied and we look forward to providing you with this same prompt service at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 25, 2024

Excellent. .Pete was very professional and he kept me up dated on everything goes on with my vehicle thank you and a wonderful service… More

by Feaochris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Report | Print
Jun 25, 2024 -

Toyota Carlsbad Parts & Service responded

Chris, It's great to see you received both top-notch service and communication from Pete. We appreciate you choosing us here for your Toyota needs and we look forward to seeing you here at your next visit. Thank you for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 22, 2024

It was an excellent experience. Nicole was very friendly and I enjoyed having her as my service guide. More

by Garylangen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cofey
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Jun 24, 2024 -

Toyota Carlsbad Parts & Service responded

Gary, It's a pleasure to read about your experience with Nicole. We're happy she took great care of you and your vehicle. We hope it's treating you well and we hope to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 22, 2024

Codey provided a great customer service! He has a pleasant attitude. Car was ready before I had to leave to an appointment. More

by gonza035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey
Report | Print
Jun 24, 2024 -

Toyota Carlsbad Parts & Service responded

We're lucky to have Codey on our team and it's no surprise he provided you with the top-notch service you deserve. We'll be sure to share this 5-star review with him and we look forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

June 21, 2024

Everything went very well and I was informed about the work that would be performed Thank you, John More

by Jk.stet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 24, 2024 -

Toyota Carlsbad Parts & Service responded

John, It's great to see you received both quality service and communication. We're glad you drove home satisfied and we can't wait to see you here at your next visit. Until then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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