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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
1,054 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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1,054 Reviews of Toyota Carlsbad Parts & Service

October 30, 2024

Excellent customer service. Friendly and professional. I love visiting the people at the Carlsbad service Department. Thank you! More

by Sallyji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Oct 31, 2024 -

Toyota Carlsbad Parts & Service responded

Sally, We love when you stop by with your Toyota and we appreciate you being a valued customer. We hope that all is well and please don't hesitate to reach out should you have any questions about anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 29, 2024

Adam was kind, friendly and very helpful. The team at Toyota took excellent care of my car More

by sarahmeliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 29, 2024 -

Toyota Carlsbad Parts & Service responded

Sarah, We're lucky to have Adam on our team and pleased to see he and our team took care of you and your vehicle. We appreciate you choosing us here for your service needs and we're looking forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 29, 2024

It was great to have Adam as my advisor after having a bad experience with previous advisor back in December. Adam is patient, listening well and have a great positive attitude and service orientation. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bixler
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Oct 29, 2024 -

Toyota Carlsbad Parts & Service responded

Dee, We appreciate you giving us a second chance and we're happy to see Adam ensured you received the 5-star service you deserved. We'll be sure to share this positive feedback with him and we look forward to continuing to take care of all your Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 26, 2024

Keif was very efficient and did a great job keeping me informed about my car. More

by 2rubytuesday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leif Ramstad
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Oct 28, 2024 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to see you received both quality service and communication from Keif. We hope your vehicle is treating you well and we're looking forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 26, 2024

Alexis is very polite and friendly. He answered my question regarding my alarm, he also explained to me the service that needs to be perform. Overall service is fast and great More

by marita
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Oct 28, 2024 -

Toyota Carlsbad Parts & Service responded

Marita, We're lucky to have Alexis on our team and it's no surprise to see that he was extremely accommodating. We'll be sure to share this positive feedback with him and we appreciate you choosing us here for your vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 24, 2024

Ivan and Moe, were so accommodating and helpful! Our needs were met quickly. I never felt rushed or pressured! They got me the car I wanted ASAP and I bought it on site! I love it and they allow me More

by cindy whitmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan and Moe
Report | Print
Oct 25, 2024 -

Toyota Carlsbad Parts & Service responded

Cindy, It's a team effort here and a pleasure to see that Ivan and Moe both took great care of you and got you into the vehicle you deserved in a timely manner. We're glad you're loving your new Land Cruiser thus far and we'd like to welcome you to our Toyota Carlsbad Family. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 21, 2024

Very nice and professional Decent time for service The free car wash doesn’t hurt More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Oct 22, 2024 -

Toyota Carlsbad Parts & Service responded

Mimi, It's a pleasure to see you were satisfied with your recent service experience. Thank you for choosing us for your vehicle needs and for taking the time to share this. We hope all is well and we hope to have the opportunity to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 21, 2024

On Friday, October 18, I brought my 2018 Toyota Tuna for service. During the time it was in service, my had was stolen. On Saturday, I was there asking around and no one could tell me anything. I asked to s More

by Everardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa Alameda
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Oct 22, 2024 -

Toyota Carlsbad Parts & Service responded

Everardo, We understand that our Service Manager, Steve, has looked into this matter. Following an internal investigation, we were unable to identify any findings related to the missing hat. The technician also does not recall noticing a hat, as mentioned. However, if you would like to discuss this further or require additional information, please contact us directly. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 18, 2024

I have been going to Toyota Carlsbad for 15 years now and they have been friendly, reliable, and trustworthy. More

by Fabi Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and Alen
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Oct 21, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your loyalty to us here, Fabi! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 15+ years! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 17, 2024

Excellent experience both times visited… David was very helpful and worked to provide best value. More

by larry.lindwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wade
Report | Print
Oct 18, 2024 -

Toyota Carlsbad Parts & Service responded

Larry, We're so happy you've had great experiences both times and David was extremely accommodating. We appreciate you choosing us here for your Toyota needs and we're looking forward to seeing you here at your next visit. Until then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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