Toyota Carlsbad Parts & Service

Toyota Carlsbad service Every person that I came into contact with was professional, courteous, and helpfu, from the service adviser to the gentleman at the coffee bar. Amaz Every person that I came into contact with was professional, courteous, and helpfu, from the service adviser to the gentleman at the coffee bar. Amazing! More

Everyone here is amazing This is the only department I allow to service my vehicle. I travel 41 miles one way to bring my car in. I’ve bought 4 cars from here This is the only department I allow to service my vehicle. I travel 41 miles one way to bring my car in. I’ve bought 4 cars from here More

Great work Cody was great keeping me informed through the whole process tech did a very good job with the diagnosis thought it was pretty pricey though for the a Cody was great keeping me informed through the whole process tech did a very good job with the diagnosis thought it was pretty pricey though for the amount of work involved. More

Friendly and helpful Sal was super friendly and helpful, great conversation while he filled out the service request. Rosa at the front desk was friendly as well, helping m Sal was super friendly and helpful, great conversation while he filled out the service request. Rosa at the front desk was friendly as well, helping me when I picked up my car. Service was speedy and they even threw in a complimentary car wash! More

Repair Rose, the customer service rep that processed my paperwork was very friendly and very helpful. I was happy to be able to use a coupon this time as I Rose, the customer service rep that processed my paperwork was very friendly and very helpful. I was happy to be able to use a coupon this time as I was not allowed previously as this service was an unplanned, additional ecpense. More

Good experience A normal service department deals with 200 to 300 cars per day, everyone wanting immediate service the second they pull in. This is just not realistic A normal service department deals with 200 to 300 cars per day, everyone wanting immediate service the second they pull in. This is just not realistic. Toyota of Carlsbad service got to me within just a couple of minutes and Steve Guerrero was super friendly and went above and beyond the call to solve a minor issue. Service is tough and these guys meet the challenge well. You will never find a perfect service department, but when yours is friendly and patient and does what they can to see that you have a great experience, that is all that matters. More

Sal, my service rep, was GREAT! Sal was personable, efficient, and professional. They deal with a lot of people at this dealership, but because of Sal, I didn't feel like just one o Sal was personable, efficient, and professional. They deal with a lot of people at this dealership, but because of Sal, I didn't feel like just one of the masses. More

Tyler is amazing! Tyler was super friendly and really helpful! If you go make sure you see him! They were super fast and even had a courtesy shuttle for my wife and I Tyler was super friendly and really helpful! If you go make sure you see him! They were super fast and even had a courtesy shuttle for my wife and I to go to the mall while we were waiting! More

Great! Good experience. I would recommend this delearlership to others. They are courtesy, profesinal and performef the service in the manner that they said Good experience. I would recommend this delearlership to others. They are courtesy, profesinal and performef the service in the manner that they said they would. Very nice people. More

Courteous, professional; never had a problem I'm typically reluctant to continue going to a dealership once warranties and service plans have expired, but I've made an exception with Toyota Carls I'm typically reluctant to continue going to a dealership once warranties and service plans have expired, but I've made an exception with Toyota Carlsbad Service. I've never had a problem, and have never felt pressure to buy or replace anything that didn't actually need it. I feel the standard service (oil change, tire rotation, inspection) is too high (over $100), but I trust the quality of the work and the integrity of the team, and I am therefore willing to pay that premium over less-expensive options. They also have a great waiting area, and I've always been able to get my car in within a day or two of calling. I'll keep coming back! More