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Toyota Carlsbad

Carlsbad, CA

3.7
798 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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798 Reviews of Toyota Carlsbad

April 11, 2016

Superb buying experience I moved south to Oceanside last year and had used, and been very impressed with, Carlsbad Toyota service department. Now I have used their sales depar More

by MrB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Aftahi
Apr 13, 2016 -

Toyota Carlsbad responded

Hey there! Thank you for choosing us to service your vehicle and now choosing to purchase from our sales department! I will let Frank Aftahi know you had a superb experience! Enjoy your new ride and come say hi when you are visiting service again! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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April 11, 2016

Great car experience Anothny is was awesome! Great sales man I would definitely send some of my friends and family to him. Jennifer was so friendly and help full also offe More

by martin19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Jennifer service
Apr 13, 2016 -

Toyota Carlsbad responded

Hi!! Thank you for your 5-Star review! Anthony will really appreciate your kind words! Referrals are the best way to say thank you!! You're the best, Martin!! Enjoy your new vehicle, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 10, 2016

Awesome dealership We got our new sienna thru upgrade program at the service department. Lisa was very kind when she showed us the various models. Love their straightf More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank (sales), Lisa (Toyota upgrade from service department), another finance advisor but forgot the name.
Apr 13, 2016 -

Toyota Carlsbad responded

Hi Wayne! Thank you so much for taking time out of your day to write this fantastic review! I will be sure to let Lisa, Frank, and the Upgrade department know how happy you are! The Triplets!! Love it!!! ;) Thank you for your loyalty! See you soon for your service visit on your new ride! Take care! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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April 09, 2016

Excellent support Toyota Carlsbad service is probably even better than Sales! They are fast, efficient, very organized and polite. Couldn't ask for more. They even help More

by RB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sal
Apr 13, 2016 -

Toyota Carlsbad responded

Hi RB! Thank you for the 5-Star review!! It sounds like we achieved all of our goals with you! Being timely, efficient with our work, and polite are very important to us! Glad to hear your experience was an excellent one! Looking forward to seeing you on your upcoming service visits! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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April 09, 2016

Something unexpected I fully appreciated the experience I had at the dealership. I wasn't expecting something poor, but I definitely didn't think I would enjoy everything More

by dposey900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2016 -

Toyota Carlsbad responded

Hey there! Thank you so much for your kind review! I am so very excited to hear that you had an awesome and unexpected experience with us! We are the best kept secret in Carlsbad! ;) It is our pleasure to be able to service you. And thank you for choosing us!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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April 07, 2016

Advisor Salvador Lua Becerr He was very nice in communication and very helpful everything done on promise time Clean lunge Clean and nice show room Nice waiting area I will More

by Moji
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Salvador Lua Becerr
Apr 07, 2016 -

Toyota Carlsbad responded

Hi Moji!! Thank you so much for your kind words about Sal! Communication is key, and Sal is great at that! Glad to hear you enjoyed our waiting area! Be sure to ask for Sal when you come back for your next appointment. :) Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 02, 2016

Excellent Service I want to thank Tom Grasser for an awesome and prompt service. Although I have another Toyota dealer near by, I drive the extra miles to see Tom. He More

by Jina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
Apr 04, 2016 -

Toyota Carlsbad responded

Hey Jina! You are awesome for choosing Toyota Carlsbad!! Thank you so much for our review! Tom Grasser will be happy to hear your great feedback! Stress free is the way to be! Prompt service and a relaxing waiting area is just what you deserve! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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April 01, 2016

Service experience at Toyota This is the 3rd time I brought my car here. One of the things that impresses me is the overall efficiency. They really seem to work together as a team More

by moni1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 04, 2016 -

Toyota Carlsbad responded

Hi there! Thank you for you review! We are more than just a team here, we are a family! And I am thrilled that you are apart of it! Your loyalty is awesome and goes a long way! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 21, 2016

The customer comes first! I won't go anywhere else for our Toyota vehicles. Pete Bennett is our service rep of choice and he always delivers top notch service with no hesitatio More

by Damon4277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Mar 24, 2016 -

Toyota Carlsbad responded

Hey there! Thank you for being such a loyal customer! Toyota Carlsbad and Pete Bennett truly appreciate you! We do feel our goal is to make our customers our top priority. Sounds like the whole team achieved that goal with you!! :) Thank you for the review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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March 21, 2016

Awesome Car Buying Experience Bob Bamaradi provided me an excellent car buying experience for me. Everything I asked of Bob was met and he was always available to answer any of my More

by Adj Toyota Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bomaradi
Mar 24, 2016 -

Toyota Carlsbad responded

Good morning! Thank you for your review! I am so happy to hear that Bob Bamaradi took care of all your needs! Walking away with the best deal possible is great feeling, isn't it!!!?? Thank you for choosing Toyota Carlsbad! Have a great day, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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