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Toyota Carlsbad

Carlsbad, CA

3.7
798 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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798 Reviews of Toyota Carlsbad

August 26, 2013

These guys were terrific. Jonathan followed up after my first visit, and was a great communicator. We did 2 Prius test drives at separate times, and he answered all of my questions and concerns. He rea More

by Elanora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Casselman
Aug 26, 2013 -

Toyota Carlsbad responded

Hi Elanora - Congratulations on your new Prius! Thank you so much for taking the time to share your experience! Jonathan is wonderful and we are so glad you were able to work with him! Happy driving! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

August 08, 2013

No haggle best deal in town. Highly recommended if you want a great deal. I showed up with the email with their internet price and 2 hrs later I was driving out with a fantastic new Toyota. Highly recomm More

by Sambinksey
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Aug 12, 2013 -

Toyota Carlsbad responded

Hi Sambinksey - Thank you for leaving this review; your experience is exactly our goal for each of our guests! We are so excited for your and your new vehicle purchase! Alex is one of our best and we will make sure to pass along your comments to him and the rest of the team! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

August 02, 2013

Wow! Excellent! Excellent!Wow! Excellent! Excellent! I had a great experience purchasing a new Tacamo from Duff Joy at Carlsbad Toyota. He took pride to satisfy his customer. The process only took less More

by trenta51
Price
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Aug 05, 2013 -

Toyota Carlsbad responded

Hi Trenta51! Congratulations on your new Tacoma! Duff is one of our best and we are so glad he was able to help you with the purchase of your dream truck! Than you for posting this review, your comments have been shared with our sales and management teams! Happy driving! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

July 24, 2013

We were in the market for a new car. We are previous Prius owners and wanted to buy another. We had decided on a Prius Plug-In from a previous visit to Toyota Carlsbad. We had CostCo, USAA and AAA buy More

by RyanPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, Fleet Sales
Jul 26, 2013 -

Toyota Carlsbad responded

Hi Ryan! Congratulations on your new Prius Plug-In! Thanks for the review, Duff is wonderful and we are so glad you had the chance to work with him! Happy Driving! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

July 12, 2013

I had a wonderful experience. I usually hate buying cars because of all the pressure to accept a deal your not comfortable with or to have perfect credit. This dealership was very... very different. Alex wa More

by JeannineD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Jul 12, 2013 -

Toyota Carlsbad responded

Hi Jeannine - We are so very happy to hear of your experience with us! Alex is wonderful and while we have several 'lovely blonds' in our finance department they are all great - I will pass along your kind words to the entire group! Congratulations on your new Corolla and happy driving! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

June 26, 2013

We drive from Oceanside up to Tustin Toyota (Orange Country) because Carlsbad doesn't stand behind their work and their service is horrible! We highly recommend Tustin. We feel like valuable customers More

by dizneyfreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Jul 12, 2013 -

Toyota Carlsbad responded

I am extremely sorry to hear about your experience. I would like the chance to speak with you regarding this review, and to get a better understanding of the events that went on. Please contact me directly at your earliest convenience. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

June 24, 2013

I recently purchased a new 2013 Toyota Tacoma from Toyota I recently purchased a new 2013 Toyota Tacoma from Toyota Carlsbad. My purchasing experience with the sales staff was very frustrating. I was hand More

by TacomaDave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jul 08, 2013 -

Toyota Carlsbad responded

Hi Dave - I have enjoyed speaking with you. Thank you for allowing me the opportunity to help! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

June 19, 2013

It was one of the most exciting days of my life when I drove away in my 2010 Toyota RAV4 Limited!! I felt like a queen (without a chauffeur). Zachary took great care of me from the moment I met him. I c More

by plee5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Allen
Jun 19, 2013 -

Toyota Carlsbad responded

Hi Paulette! Thank you so much for sharing your car buying story! We are so happy that you got to work with Zachary and Aaron and that they made your experience an exceptional one! Congratulations on your new RAV4 and the royal feeling that comes with it! Vanessa Clark Customer Relations Manager 760-496-3795 vclark@toyotacarlsbad.com

June 16, 2013

i was really happy....it was an amazing experience....will recomend it to family n friends...happy with my 2014 scion tc thank you guys for everything More

by prisila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
martin r.suarez
Jun 17, 2013 -

Toyota Carlsbad responded

Hi Prisila - Thank you for your review! Martin is wonderful and we are so glad he could take care of you! Congratulations on your new tC!! Vanessa Clark Customer Relations 760-496-3795 vclark@toyotacarlsbad.com

June 11, 2013

I had a wonderful experience at Toyota Carlsbad. I wanted a Toyota Camry XLE.I knew what I wanted to pay for a lease and a great Salesman Jonathan Casselman helped me reach my goal. Thanks Toyota Carlsbad. More

by Sonyagaie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Casselman
Jun 11, 2013 -

Toyota Carlsbad responded

Congratulations on your new Camry XLE! Thank you for leaving this review - we love working with Jonathan too! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-496-3795

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