Toyota Carlsbad

Was looking to change my 06 Tacoma to a brand new Tacoma. Went to the dealer and found the truck I was looking for, dark grey, lift kit, rims, and step up bars. Did not make the deal right away but discuss Went to the dealer and found the truck I was looking for, dark grey, lift kit, rims, and step up bars. Did not make the deal right away but discussed options with Mrs Elizabeth. Had to leave for 2 weeks on business. While on business went to the local dealer to see what they were offering. Called Carlsbad and they said they would beat that price and they did! Came back from the business trip and starting talking with Scott Busby. Because of doing my previous talkings with the Carlsbad, I felt comfortable working with them. The dealer gave me the best price they could, yes we went back and forth but they were respectful and willing to work knowing that I was serious about buying a vehicle. There were only a few issues that I think would better the dealerships and the individual dealers. (1) Trust a customer when they say they will be there at a certain time, 1 text message to confirm is fine. Multiple texts in one day confirming the same time over and over again was annoying and made me not want to work with that dealer. (2) Do not throw out all your previous DealerRater.com evals. Ask the customer to fill one out, just say that you keep them all and if they want to read them they are available. It seemed a little bit arrogant of a dealer to go through all of them with the customer, like saying look at me and how good I am. My personal opinion, dealers should either talk about the vehicle, life, or common interests not pervious sales. We, the customers dont care about your previous sales. Overall, loved working with the dealership and the dealers. I love my truck and the services that you provided. More

They all took great care of us,helping us get an excellent deal on our new car through the Costco program. Their teamwork was also outstanding, making the purchase process easier than we had imagine excellent deal on our new car through the Costco program. Their teamwork was also outstanding, making the purchase process easier than we had imagined possible. More

This is the second Toyota Truck that I have purchased from Scott Busby and Nikki M. at Toyota Carlsbad. I was so impressed with their kind, courteous manner and professional service with my first Toyota from Scott Busby and Nikki M. at Toyota Carlsbad. I was so impressed with their kind, courteous manner and professional service with my first Toyota purchase that of course I had to return to Toyota Carlsbad to buy my next truck from them. Scott's extremely knowledgeable about the Toyota truck line and he was very helpful in tailoring my vehicle choice to my needs. He went out of his way to familiarize me with the features of the truck and explained the warranty service to me in detail. He also encouraged me to contact him with questions after I had a chance to drive the truck for a couple days and called me as well to check in. Nikki was amazing as always! Efficient, professional and ever so kind as she walked me through every step of the buying process and made sure I was comfortable with my new purchase. Her commitment to Toyota is evident in the excellent service she provides her clients always with a big smile. Scott and Nikki made my buying experience both comfortable and enjoyable. They both hit all the points of service, leaving me well informed and excited about my new Toyota truck! I would highly recommend Toyota Carlsbad with its amazing staff to everyone. Thanks again! Steve More

Scott was very professional and went out of his way to be helpful. He followed up with a phone call 2 days later to make sure everything was ok and offered further help if needed. I will recommend him to my helpful. He followed up with a phone call 2 days later to make sure everything was ok and offered further help if needed. I will recommend him to my friends. Very happy with my new car. More

I test drove a car with Scott Busby before I visited any other dealers. Scott gave me more info than anyone else before I left without any uncomfortable pressure like some other dealers. I specifically retu other dealers. Scott gave me more info than anyone else before I left without any uncomfortable pressure like some other dealers. I specifically returned to Carlsbad Toyota to work with Scott on buying my car because I felt most comfortable with him. More

Scott was very friendly and professional. He worked very hard to make sure that I was happy with all aspects of the car shopping experience. I highly recommend Scott and would happily refer friends and fami hard to make sure that I was happy with all aspects of the car shopping experience. I highly recommend Scott and would happily refer friends and family to him. More

I am writing this review shortly after I purchased a new 2011 Tacoma. The salesman was very professional and did a great job working with my budget. His knowledge of the truck was outstanding. Because it is 2011 Tacoma. The salesman was very professional and did a great job working with my budget. His knowledge of the truck was outstanding. Because it is new, I am not commenting on the service or work portion, and I hope not to for quite awhile (knock on wood). I would recommend Scott to any of my family and/or friends. More

Lisa was amazing. She dedicated a lot of time with me to find the car I truly wanted. She let me test drive several cars until I found my match. She is able to read non verbal signals well because she knew find the car I truly wanted. She let me test drive several cars until I found my match. She is able to read non verbal signals well because she knew what I liked and what I did not like and we had only known each other for less than an hour. Lisa made the experience quick and she is very sweet. Unlike the first time I purchased a car, this experience was different. She cared enough to work with me and I'm very happy with my 2010 used Toyota Corolla. I would recommend Lisa and Toyota to any family or friend! She represents what a true cars salesperson should be :) More

I was looking to buy a new Toyota Tacoma truck and trade in my Nissan. The moment I arrived at the dealership, Omar Saab gave me a tour of the car lot and asked what I had in mind. There was no pressure, in my Nissan. The moment I arrived at the dealership, Omar Saab gave me a tour of the car lot and asked what I had in mind. There was no pressure, as most dealerships would have been like, and he was very friendly. He set me up on a very good deal on my new truck, and worked hard to make sure that I enjoyed what I was buying. I would recommend Toyota Carlsbad to anyone interested in buying a new car or truck, and my salesman, Omar Saab, as well. Also, fresh starbucks coffee was served. More

I bought a used 2009 Corolla from Elizabeth Ilfeld and came prepared to do battle with the bad car salesperson.. Guess what I was fooled.. I have bought many many cars and trucks and at other Toyota deal came prepared to do battle with the bad car salesperson.. Guess what I was fooled.. I have bought many many cars and trucks and at other Toyota dealerships but this experience was the best by far. Elizabeth was great, knew her product, listened to what I wanted. I have already given her name to several friends and I diffently will be back to buy another car from her. Great asset to Toyota of Carlsbad. Kris B More