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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.7
222 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 222 reviews

August 11, 2024

Professional and funny made my morning more enjoyable, was quick and efficient and I was done before I realized thanks again More

by Melthagawd25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Aug 15, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

The service was great, the staff was very knowledgeable and professional and the pricing was competitive.. More

by jddurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera
Report | Print
Aug 09, 2024 -

Toyota Certified at Capital Plaza responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Very satisfied with the service received service advisor very knowledgeable acted like family, very knowledgeable and optimistic. More

by Nathan.lewis87@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Aug 07, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

Great service provided by the service center. Fast, efficient, attention to detail and got me done with what I needed More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Report | Print
Jul 29, 2024 -

Toyota Certified at Capital Plaza responded

Hi Jonathan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

Mr Tinsley T Capitol Toyota is a caring professional. I received excellent service at a fair and reasonable rate . I like the way I am treated at Capitol Toyota. More

by Myoung
Recommend Dealer
Yes
Employees Worked With
Lee Tensley
Report | Print
Jul 17, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2024

I please with there dedication, and puting the customer first, good job Toyota team helpful. More

by gmhobbs40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Lee
Report | Print
Jul 15, 2024 -

Toyota Certified at Capital Plaza responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Awesome customer service. I am never disappointed. Friendly staff. Always a pleasure to service my vehicle. More

by Tookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 15, 2024 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 11, 2024

The wait for an oil change was 2 1/2 hours. even after making an appointment. More

by dottielliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A, Rose Bayat
Report | Print
Jul 17, 2024 -

Toyota Certified at Capital Plaza responded

dottielliott Please allow me to apologize for the amount of time it took to complete your recent visit. We would like to learn more about your experience, so we can improve our services. Please send your contact information to rbayat@group1auto.com. I look forward to speaking with you. Rose Bayat General Manager rbayat@toyotacapitalplaza.com

July 11, 2024

Nice, straight to the point and breaks things down so that I can understand the paperwork given back to me. More

by xenia221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jul 12, 2024 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

My car has been in the collision center for more than six months. Very bad updates, no option. I have suffered for six months because of this place. Will never come back here again More

by tigistjemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lily- at the collision center
Report | Print
Jul 16, 2024 -

Toyota Certified at Capital Plaza responded

tigistjemal, Please allow me to apologize that we have not provided you with the level of service you expect and deserve when doing business with us. I apologize for the parts delay and for our lack of follow-up. We will contact you on Monday with the status and work with you until your vehicle is repaired to your satisfaction. Thank you for taking the time to share your experience and for the opportunity to regain your trust. Rose Bayat General Manager rbayat@group1auto.com

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