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Toyota Certified at Capital Plaza

Landover Hills, MD

4.7
277 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 277 reviews

August 09, 2025

Very easy and pleasant to work with! Plan to get all my service done here from now on. More

by reidmporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, Rose Bayat
Aug 11, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! Thank you again, and have a fantastic day!

August 07, 2025

Always a good experience l, Francis took care of me and made sure I was able to get the service I needed for my own peace of mind! 💣💣💣💣💣 Five star service! More

by Bomb90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomez, Mr. Garcia , Rose Bayat
Aug 09, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thank you for your kind words! We are thrilled to hear you had a great experience with Francis. Our goal is always to provide top-notch service that gives our customers peace of mind. Thank you for choosing us!

August 06, 2025

Slow to no response in person over the phone. Irritating! Service good enough. Will try again. More

by coatesec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 10, 2025 -

Toyota Certified at Capital Plaza responded

Please allow me to apologize that we did not provide you with the level of service you expect and more importantly deserve when having your vehicle serviced with us. I am very sorry for the lack of response when you called. I would like to learn more about your experience so we can improve. Please send your contact information to rbayat@toyotacapitalplaza.com. I look forward to working with you.   Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

August 04, 2025

Excellent customer service. Very polite customer. I was notified on time when my car was ready for pick up. More

by Babamide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 06, 2025 -

Toyota Certified at Capital Plaza responded

Hi Babamide, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 03, 2025

Is good people i how's Mr ayser help me is a good guy thank you to him and I try buy another car how's Mr Mike help me a lot to find another car More

by Naseer AL Khalidi
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Naseer AL Khalidi , Rose Bayat
Aug 05, 2025 -

Toyota Certified at Capital Plaza responded

Hi Naseer, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2025

La atención es oportuna, a tiempo y clara. La atención al cliente es muy buena. More

by monik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vivar
Aug 03, 2025 -

Toyota Certified at Capital Plaza responded

Hola Monik, gracias por compartir tu experiencia positiva! Si tienes alguna otra pregunta, no dudes en contactarnos.

July 30, 2025

Best place to get the vehicle serviced at without having any issues & very well staffed More

by jorgeherrera2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jul 31, 2025 -

Toyota Certified at Capital Plaza responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

July 29, 2025

This was the worse experience ever. Salesman made a promise to have repairs done on the car only to turn around and claim that was why a discount was given. Even the mechanic shared tha More

by impreso05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mr Idris, Rose Bayat
Jul 31, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to meet with me yesterday. We look forward to working with you in the future. Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

July 29, 2025

Very good job and services. Thank you very much for taking my vạn and repaired it. It runs great now. More

by Jbandinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomes is an excellent man at front desk., Rose Bayat
Jul 29, 2025 -

Toyota Certified at Capital Plaza responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

I'm from out of state and I am still waiting for my license plate and pa registration the people were helpful but it should be a smoother transaction put seems like they never dealt with someone from P More

by barrymcintyre55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mrs Johnson
Jul 30, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share your feedback Mr. McIntyre.  The temporary tag that you received is valid for 60 days. As a Maryland dealer, we are unable to process tag work in Pennsylvania, however, we work with a vendor who can process your tag work. We are confident that we will receive your Pennsylvania tags within the 60-day timeline. If you have any further questions or concerns, please feel free to contact me at anytime and thank you for your business.   Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

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