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Toyota Certified at Capital Plaza

Landover Hills, MD

Overview
Reviews
Vehicles
4.7
232 Reviews
Call Dealership (301) 750-7514

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 232 reviews

May 06, 2025

This was my first time to this dealership and I was impressed with my helper More

by bfoletia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Herrera, Rose Bayat
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May 08, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2025

The car service was prompt, the staffs were customer friendly, complimentary ride and value for money More

by Biba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis, Rose Bayat
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May 09, 2025 -

Toyota Certified at Capital Plaza responded

Hi Biba, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2025

The service was speedy very efficient. Oscar was great at explaining everything making my experience stress free. More

by tripleblack86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Herrera
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May 06, 2025 -

Toyota Certified at Capital Plaza responded

Hi, thanks for your praise and kind comments about Oscar. Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

The markup on parts are much more than other shops in the area. Service manager was polite More

by jrtuck467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
May 07, 2025 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share a kind note about our service manager. We would, however, like to review the pricing that you are concerned about. Please send your contact information to rbayat@toyotacapitalplaza.com. We look forward to working with you. Rose Bayat, General Manager rbayat@toyotacapitalplaza.com

April 29, 2025

They provide satisfactory service. The staff provide professional and prompt services. The ambience is good and very relaxing. More

by Good service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
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May 01, 2025 -

Toyota Certified at Capital Plaza responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

The dealership provided the service I came in for (60K checkup) without trying to upsell me on services my vehicle didn't need. Communication was excellent and the service was first rate. More

by marcusr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Gomes, Rose Bayat
Report | Print
Apr 30, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

They did a marvelous job on my car maintenance. The representative assigned for me was marvelous. More

by Love my Camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Benitez , Rose Bayat
Report | Print
Apr 28, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

The sales lot has multiple types and years of cars to choose from. The sales people, finance dept, and managers work well together. More

by Regina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A. Idris, O. Aggie K., Rose Bayat
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Apr 28, 2025 -

Toyota Certified at Capital Plaza responded

Hi Regina, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Isaac, Oscar, and the mechanic stayed late to make sure that I was able to take my home the next day after leaving it for repairs. More

by Parkerlaverne
Workmanship
Recommend Dealer
Yes
Employees Worked With
Isaac, Oscar
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Apr 21, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

Jorge always provides excellent customer service, and always makes sure to keep me informed throughout my service appointment. More

by Rosemarquez94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Apr 21, 2025 -

Toyota Certified at Capital Plaza responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. We are always more than happy to assist you if anything else comes up. Take care!

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