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Toyota Certified at Capital Plaza

Landover Hills, MD

4.7
347 Reviews

6100 Annapolis Road

Landover Hills, MD

20784

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Showing 347 reviews

January 21, 2026

The gentleman called Isaac is astronomical. He did a fantastic job. Because of him, I will now be coming to this dealership for services and repairs. He was on top of his game, calling insuranc More

by Okechukwu Maduka Ajemba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jan 22, 2026 -

Toyota Certified at Capital Plaza responded

Hello, thank you for your kind review; we are happy to pass along your comments to Isaac here at Toyota Certified at Capital Plaza! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2026

This guys are awesome, anybody here is so kind and informative about everything you need to knowThese guys are incredible! Everyone here is incredibly kind and knowledgeable about everything you need More

by sindyguevara0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Rose Bayat
Jan 18, 2026 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2026

The initial advisor was kind but unfortunately their lack of communication and management made for a terrible experience. From checking in to the check out there was no communication regarding the status of More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Jan 07, 2026 -

Toyota Certified at Capital Plaza responded

Thank you for taking the time to share your feedback. I am sorry for our lack of communication during your visit. Because I would like to learn more about your experience and work with our team to improve, please send your contact information to rbayat@group1auto.com. I look forward to working to regain your trust.   Rose Bayat, General Manager rbayat@group1auto.com

December 30, 2025

Had a great experience with Toyota. They were honest about the cost over the phone and didn't pressure me into extra packages that I didn't need. Drove off the lot same-day. Helpful and More

by mptboier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Castillo Ramos
Jan 01, 2026 -

Toyota Certified at Capital Plaza responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2025

Excellent customer service and professionalism they provided me to include providing me options for work that needs to be done on my car More

by Bjacksobk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Dec 30, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2025

My experience at Toyota was great. Everyone was friendly and professional. I appreciate the excellent customer service and would definitely recommend them to my friends and family. More

by Fletch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Johnson
Dec 30, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota Certified at Capital Plaza. Thanks for the recommendation, and have an amazing day!

December 28, 2025

Excellent place for auto servicing and very professional service and customer service. Keith is very professional and helpful. He keeps me informed about the process and called when service was completed. More

by Amani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Dec 30, 2025 -

Toyota Certified at Capital Plaza responded

Hello Amani, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 22, 2025

Great speedy service every time I visit. Everyone I interacted with was super friendly and helpful. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Dec 24, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2025

A great dealer service center that I use frequently. Transparent and fair prices and great customer service. More

by Jon A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 20, 2025 -

Toyota Certified at Capital Plaza responded

Hi Jon, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2025

The service technician, Isaac was professional, informative and help me with understanding the service needs of my car. Plan to return. For my service needs. More

by Mlvx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Dec 17, 2025 -

Toyota Certified at Capital Plaza responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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