Toyota Cleveland Heights

Jay Fistek makes service something to look forward to! Jay Fistek is the best Express Service Advisor ever! He will take care of you and your car in the quickest, friendliest, and funnest way possible. H Jay Fistek is the best Express Service Advisor ever! He will take care of you and your car in the quickest, friendliest, and funnest way possible. He is professional, thorough and detailed with explaining the needs of your car, and really looks out for me as his customer. Thank you Jay! I am your customer for life! More

Where's my truck Dropped off truck Friday night. Called Saturday @ 1;00 since dealership had failed to call with a status. Claimed they did not have my truck. Told the Dropped off truck Friday night. Called Saturday @ 1;00 since dealership had failed to call with a status. Claimed they did not have my truck. Told them where I dropped off my keys in the night drop. Claimed they were not there, they claimed I must have locked them in the truck. Told them I heard them hit the floor when I dropped them in. Finally an hour later they found them. Too late to do anything so they had me pick up a car to drive so I picked it up Sunday. Told me I had to fill tank up to 3/4 tank, got in and tank had less than 3/4. Why don't they fill up making it easier to return at the same level as issued at. When I picked up my truck I discovered they took to ziebart for undercoating. Googled and found closest was about 10 miles away making it a 20 mile round trip. Paperwork says truck mileage checked in at same mileage checked out as. I don't believe they towed or hauled it there. Noticed they did't replace the gas they used. Like how they expect me to return vehicle with more gas in it than picked up with, yet didn't treat my vehicle the same way, especially since this was for a recall. More

love my new toyota Trevor Marlyne helped me into a brand new toyota corrolla. He was enthusiastic, knowledgable, and gave me all the answers before I even had the chance Trevor Marlyne helped me into a brand new toyota corrolla. He was enthusiastic, knowledgable, and gave me all the answers before I even had the chance to ask any questions. He is an outstanding salesman, and even convinced my wife into coming back in to look at a Rav4. So happy with my new car, thanks man! More

Honest Service Wanted to thank Robert Smitherman for his help and knowledge in looking for a new car on Thursday. We really enjoyed talking with him and appreciated Wanted to thank Robert Smitherman for his help and knowledge in looking for a new car on Thursday. We really enjoyed talking with him and appreciated his honesty in the process. More

Fantastic customer service Robert Smitherman greeted me and gave me his full attention. He was very knowledgeable and helped me immensely!!. I am definitely considering making m Robert Smitherman greeted me and gave me his full attention. He was very knowledgeable and helped me immensely!!. I am definitely considering making my purchase with Robert. He's great. More

Great experience. Will definitely recommend them! Mr Dan Gordon at Motorcars Toyota did a fine job of helping us buy our Toyota RAV4. He is knowledgeable, resourceful and a warm person to interact wit Mr Dan Gordon at Motorcars Toyota did a fine job of helping us buy our Toyota RAV4. He is knowledgeable, resourceful and a warm person to interact with. He helped get us a good price on the car as well. I am glad for his assistance. More

My Visit Experience I was very pleased with my visit to Motorcars Toyota. Robert Smitherman was my sales person and he highly professional and very knowledgeable about th I was very pleased with my visit to Motorcars Toyota. Robert Smitherman was my sales person and he highly professional and very knowledgeable about the RAV4 I was interested in. Buying an automobile is not often a pleasurable experience but he actually made my this visit fun. I will recommend him to anyone I know is interested in buying a vehicle. More

Great service Robert was very helpful and answered all my questions. He was very thorough and I know I made the right purchase for myself. Even after my purchase, Robert was very helpful and answered all my questions. He was very thorough and I know I made the right purchase for myself. Even after my purchase, I had questions and they were very helpful. More

My new car I would like to thank Antonio Morson, for helping me get into a new car I love my car and I'm looking to do more business with him in the near future I would like to thank Antonio Morson, for helping me get into a new car I love my car and I'm looking to do more business with him in the near future More

Profesional I was provided with the best service and the most professional assitance out of any dealership I have visited. I traveled 3 hours away and was treated I was provided with the best service and the most professional assitance out of any dealership I have visited. I traveled 3 hours away and was treated outstandingly well by every member of the Motorcars Team. Mr. Smitherman profesionalism is second to none. There is no dealership or salesman I would rather deal with, and the price was the best in the State More