Toyota Cleveland Heights

Good stuff! Getting a new car can be a real pain in the rear, but Motorcars helped me to make it easy! Syed was incredibly helpful and friendly, and unlike some o Getting a new car can be a real pain in the rear, but Motorcars helped me to make it easy! Syed was incredibly helpful and friendly, and unlike some of the other dealerships, I didn't feel as if they were aggressive with their sales tactics. I'll pry go back next time...which I hope won't be for a while! More

FJ Cruiser Wreck - Making it all work out. First off- I don't usually write recommendations but Chris, Keith and Don were extremely helpful and made a difficult situation go away! I was rece First off- I don't usually write recommendations but Chris, Keith and Don were extremely helpful and made a difficult situation go away! I was recently in a car accident and the body shop that State Farm recommended couldn't seem to get my car fixed right. After countless return trips and arguments with the insurance company I took my vehicle to Toyota Motorcars in Cleveland Heights. Chris Shepard the service tech was kind enough to ride along with me so I could explain the sound I was hearing in the rear of my vehicle. After our ride he concluded that he felt he knew how it could be fixed. Keith Cifra was my local contact in the service department and was extremely helpful in not only identifying a few other problems but more importantly working with the insurance company. When Keith wasn't in the office Don Shaffer the Service Manager stepped in and helped make sure everything was on schedule. Keith was very helpful in communicating with me throughout the process and making sure the vehicle was repaired correctly and to my expectation. A big thanks to Chris, Keith and Don. I will be using you all again. David Roth More

Great service! I visited over the week and Trevor was able to get me a new ride in no time! It was awesome and an unforgettable experience. The service was exception I visited over the week and Trevor was able to get me a new ride in no time! It was awesome and an unforgettable experience. The service was exceptional ! I will definitely recommend this dealership. Thanks again Trevor and the rest of your team at Motorcars Toyota!! More

Customer care at it's finest I was contacted by Stephanie Kariotakis before my lease was up to discuss my options. I admired her persistence (without being annoying) and her busi I was contacted by Stephanie Kariotakis before my lease was up to discuss my options. I admired her persistence (without being annoying) and her business-like attitude. When I finally got the apportunity to go into the dealership, I found her to be friendly and approachable. Leasing or buying cars is my least favorite thing to do.. I see it as comparable to getting a root canal but Stephanie made the experience painless. I thank Stephanie for keeping in touch me until I was ready to come in. Her contact actually kept me from going to another dealership. She is a hard worker and customer oriented. She's paitient, understanding and knows how to "get the job done" without being pushy Also, special thanks to Frank Waite for also going the extra mile - good team work !! S. Germany More

sales I had a great experience at Toyota , the sales man name tone made sure I got the best deal that could fit in my budget with the car I wanted. I will r I had a great experience at Toyota , the sales man name tone made sure I got the best deal that could fit in my budget with the car I wanted. I will recommend him to everyone who is looking for a car. More

Went in just to view, came out with a wealth of knowledge I recently stopped in Motorcars Toyota to do a little window shopping, and left with enough information to make a smart educated decision. We current I recently stopped in Motorcars Toyota to do a little window shopping, and left with enough information to make a smart educated decision. We currently own a 2007 Camry and was just looking to upgrade to a new model and Robert was extremely helpful and knowledgable. While we didn't purchase anything that day, I know I will be back in the near future to work with Robert on driving away with my new model. Its always pleasurable to work with someone as courteous as he was and patient through all the questions we had. Thank you again for your amazing customer service, it goes a long way when helping to make large purchases. More

Great Salesman I returned to Motorcars Toyota because the professionalism Cornelius showed my wife when she purchased her car in October 2014. Cornelius went above a I returned to Motorcars Toyota because the professionalism Cornelius showed my wife when she purchased her car in October 2014. Cornelius went above and beyond to ensure that I have an awesome car at a great price. He is knowledgeable and compassionate. Great salesman. More

Syed is the best Product Specialist I just wanted to take time and let others know that I recently purchased a used vehicle from Syed at Motorcars. I was not sure on what I was going to I just wanted to take time and let others know that I recently purchased a used vehicle from Syed at Motorcars. I was not sure on what I was going to buy at first but after taking to Syed and his manager Frank, I made the best choice and I am loving my SUV. Syed was patient, very helpful and made my decision very easy. I would recommend him to my friends and family members for any future purchases. Syed, thank you for your help and I look forward to seeing you soon. ARadu More

Syed was great to work with! Syed was great to work with- we traded in 2 older vehicles for a used Prius, the right car four us. We love that they threw in the Plantium package! Syed was great to work with- we traded in 2 older vehicles for a used Prius, the right car four us. We love that they threw in the Plantium package! More

excellent experience!! Tyler Gentry portrayed excellent customer service. I shopped around to other places but felt the most comfortable here. Definitely coming back!! Thank Tyler Gentry portrayed excellent customer service. I shopped around to other places but felt the most comfortable here. Definitely coming back!! Thanks Tyler , you're great !! More