Toyota Cleveland Heights

Great First Time Experience I purchased a 2010 Toyota Corolla and since I'm new in town, Antonio and Finance Manager walked us through as to how we can buy a car considering my s I purchased a 2010 Toyota Corolla and since I'm new in town, Antonio and Finance Manager walked us through as to how we can buy a car considering my situation. They made us feel like there is always a way to get things done, and they will help you through it. I also appreciate Antonio responding to some of our questions late at night and even without asking, presented us with a record of the fixes they did with the car. And just before we get the car, they had it cleaned and fuelled up! Antonio also made sure I have a picture (did not plan on taking one, lol) to remind me of one of my first milestones in Ohio. More

A positive experience I just bought our fifth car from Motorcars and, as always, it was a very positive experience. We do our research with Consumer Reports so I had some i I just bought our fifth car from Motorcars and, as always, it was a very positive experience. We do our research with Consumer Reports so I had some information going in. The staff who helped me were very pleasant, provided additional good information, were very professional and applied no pressure. They did a great job showing me all the new features in the car since the last time I bought a Corolla (12 years ago!). The full tank of gas and bouquet of roses left for me in the front seat was a nice touch! More

Excellent customer service I recently visited this dealership to buy a new Toyota Sienna. Robert Smitherman was very knowledgeable, helpful, available and courteous. He helped m I recently visited this dealership to buy a new Toyota Sienna. Robert Smitherman was very knowledgeable, helpful, available and courteous. He helped me return my leased vehicle in top notch condition. More

Professional I recently purchased a 2014 xv crosstrek, and Tyler made the experience as stress-free as possible. He was professional, and patient with my numerous I recently purchased a 2014 xv crosstrek, and Tyler made the experience as stress-free as possible. He was professional, and patient with my numerous questions. I would recommend Motocars to anyone thinking of getting new or used cars. More

warm, hellpful, efficient service Bill Toth was asked to pick up my husband and ,I when I had my Rav4 in for service and I mentioned that while we were waiting I would like to look at Bill Toth was asked to pick up my husband and ,I when I had my Rav4 in for service and I mentioned that while we were waiting I would like to look at the new Toyota line. At that time I had no intentions of purchasing a new car. I explained this to Bill, but he continued to treat us as if we were customers committed to purchase that day. He patiently showed us the Toyota line, and we quickly fell in love with the Camaro. Within a short period of time we were considering buying a new car. Bill was knowledgable about the cars and helped us commit to its purchase. Before I knew it we were driving out in our new Camaro. Love the car and loved the service. Thank you Bill More

Made an unexpected purchase painless When bringing an older car in for service, an inspection revealed major necessary repairs. Robert Smitherman worked with me to find an appropriate car When bringing an older car in for service, an inspection revealed major necessary repairs. Robert Smitherman worked with me to find an appropriate car in my modest price range, was patient and thorough. I left happy with the service and will gladly recommend Motorcars Toyota and Robert in particular. Earl Hanley was also very helpful in establishing what would be a good fit for me and narrowing down choices. More

Best customer service I just wanted to thank Trevor M for his wonderful customer service and care while I was buying my new car. I was very indecisive and asked him a milli I just wanted to thank Trevor M for his wonderful customer service and care while I was buying my new car. I was very indecisive and asked him a million questions, he was very helpful and provided me with tons of information. More

Awesome job! Best car buying experience I have ever had! Trevor M was fabulous! It was a fast and easy transaction. He was knowledgable and he told me everything I Best car buying experience I have ever had! Trevor M was fabulous! It was a fast and easy transaction. He was knowledgable and he told me everything I wanted to know. Thanks again!!! More

Out of the way customer service I got a new cell phone and didn't know how to hook up the blue tooth on my Camry. I stopped into the dealership to see if I could get some assistanc I got a new cell phone and didn't know how to hook up the blue tooth on my Camry. I stopped into the dealership to see if I could get some assistance. A sales manager that I know had a salesman go to my car and take all of 5 minutes to set it up. The salesman was EXTREMELY courteous, and friendly, Although he didn't sell me the car he took his time to make sure I was satisfied. He is the kind of salesperson who I would most likely ask for when I'm ready for another car. More

great experience Trevor M was my sales person and he was awesome. He was knowledgeable of the products and was able to answer all of my questions. He made this process Trevor M was my sales person and he was awesome. He was knowledgeable of the products and was able to answer all of my questions. He made this process easy and enjoyable. Thanks again for all your help! More