Toyota Cleveland Heights

Awesome Experience Tyler was my Sales person and he was simply Outstanding this was a smooth transition and the Sales person was very knowledgeable of Toyota products Tyler was my Sales person and he was simply Outstanding this was a smooth transition and the Sales person was very knowledgeable of Toyota products More

great dealership and people I could not be happier that I found this dealership. John in Toyota service was informative and open during the whole process. I had an ABS light on, I could not be happier that I found this dealership. John in Toyota service was informative and open during the whole process. I had an ABS light on, warranty issue, and needed an oil change. All was done quickly and to my satisfaction. The hours they maintain in service make it easy to like this dealership. More

Superb Customer Care I must commend Robert Smitherman for his attention to detail and overall quality of service. He was not pushy or showy, but confident and knowledgeab I must commend Robert Smitherman for his attention to detail and overall quality of service. He was not pushy or showy, but confident and knowledgeable. I have recommended him and this dealership to many and will continue. This was smoothest experience I've ever had in car buying. Thanks a million! More

Great Service, Great Buyer Experience I initially called for some information but was treated to great customer service by Robert Smitherman. He did everything to accommodate my request an I initially called for some information but was treated to great customer service by Robert Smitherman. He did everything to accommodate my request and construct a deal that would fit into my budget and needs. Unfortunately, I had some unforeseen circumstances pop up on my end which caused me to postpone my car shopping but it had nothing to do with Mr. Smitherman. In fact when I am ready, I'm calling him first. More

Best Price and Service! Thanks for the Upgrade! I have always serviced with Motorcars due to the friendly and very helpful advisors. This time my Toyota needed a little more work than the regular sc I have always serviced with Motorcars due to the friendly and very helpful advisors. This time my Toyota needed a little more work than the regular scheduled maintenance. Not to worry thanks to the Upgrade program. I had no plans to purchase a new car yet but upon hearing how much extra work my poor car needed, I upgraded to a 2015 Corolla at the same payment. I was even reimbursed for the service bill. Kelli B. was wonderful in explaining how the Upgrade program works. It was so easy and hassle free. Trevor M gave me a great demonstration of the new car and all of the features. I couldn't believe it when he told me the backup camera is a standard feature! He even scheduled my first service appointment for the new car already. I know never to worry about anything when coming to Motorcars, It's like visiting family. I really appreciate everyone in both the sales and service department. More

Friendly Staff I called Motorcars Toyota and I spoke with Robert "Smitty" Smitherman. He was very patient, knowledgeable and friendly The information he provided rea I called Motorcars Toyota and I spoke with Robert "Smitty" Smitherman. He was very patient, knowledgeable and friendly The information he provided really interested me in a possible Toyota purchase. I look forward to visiting soon. More

awesome Great place to by a new or used car I dealt with Robert Smitherman and he was prompt and courteous thanks Robert predicate your everything you did... Great place to by a new or used car I dealt with Robert Smitherman and he was prompt and courteous thanks Robert predicate your everything you did...! More

What an Experience Robert is the kind of salesman who personalize each client's experience. He made me feel valued as a customer and put himself in my shoes as if the pu Robert is the kind of salesman who personalize each client's experience. He made me feel valued as a customer and put himself in my shoes as if the purchase was for his personal use. He waited patiently for the right vehicle to come into the store and was within my budget. Thanks Mr. Smitherman for a wonderful experience see you at my next purchase. Sam More

Ask for "Smitty"! The salesman I worked with to lease my Camry was Robert Smitherman, who made the whole experience straightforward and easy. He was able to give me a c The salesman I worked with to lease my Camry was Robert Smitherman, who made the whole experience straightforward and easy. He was able to give me a competitive price and get me out the door quickly. Ill continue to go back to Smitty for his professionalism- class guy! More

Excellent Customer Service My experience at Motorcars Toyota was very pleasant. The sales and finance management was very helpful in the process of assisting me find the right My experience at Motorcars Toyota was very pleasant. The sales and finance management was very helpful in the process of assisting me find the right car that fit my personal needs. More